Philips

Dispute Resolution Specialist

Philips

Nashville, TN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a Dispute Resolution Specialist to join our team at Philips and help ensure all disputes are quickly and effectively resolved. As a Dispute Resolution Specialist, you will work closely with various departments to identify potential issues and develop strategies to resolve them. The ideal candidate should possess excellent communication and problem-solving skills, have strong attention to detail, and be comfortable working in a fast-paced environment. The ability to work well in a team environment is also essential. If you have the qualifications and experience necessary to excel in this role, we look forward to hearing from you!

Responsibilities of a Dispute Resolution Specialist:

  1. Investigate and analyze disputes to determine the underlying cause and develop effective solutions to resolve them.
  2. Utilize strong communication and problem-solving skills to resolve disputes in a timely and efficient manner.
  3. Maintain detailed records of all disputes and resolutions.
  4. Work closely with various departments to identify potential issues and develop strategies to prevent future disputes.
  5. Collaborate with team members to ensure disputes are resolved in accordance with company policies and procedures.
  6. Monitor and review dispute resolution processes to ensure effectiveness and accuracy.
  7. Provide ongoing training and support to team members on dispute resolution processes.
  8. Respond promptly to customer inquiries and complaints.
  9. Participate in dispute resolution meetings as needed.
  10. Keep abreast of changes in the industry and applicable regulations.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Organizational Skills

  • Strong Analytical And Problem-Solving Skills

  • Excellent Interpersonal And Communication Skills (Oral And Written)

  • Significant Experience In Dispute Resolution

  • Negotiation And Mediation Expertise

  • Demonstrated Ability To Manage Multiple Tasks And Prioritize Workload

  • Knowledgeable In Applicable Laws And Regulations

  • Ability To Work Collaboratively With All Levels Of Management

Required Skills
  • Research

  • Communication

  • Time Management

  • Interpersonal skills

  • Negotiation

  • Conflict Resolution

  • Listening

  • Collaboration

  • Emotional intelligence

  • Organization

  • Facilitation

  • Problem-Solving

  • Adaptability

  • Mediation

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Dispute Resolution Specialist in Nashville, TN, USA is $45,000 to $60,000 per year. This range can vary depending on the demand of the job, the experience of the specialist, and the type of organization they work for. Generally, salaries for Dispute Resolution Specialists are higher in larger cities and metropolitan areas. Additionally, those with more experience in the field may be able to command higher salaries than those with less experience.

Additional Information
Philips is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 27th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Philips

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started