Senior Solution Architect - Service Now Platform

Welcome to Philip Morris International, a leading international tobacco company dedicated to creating a smoke-free future. We are seeking a highly experienced Senior Solution Architect to join our team and lead the design and implementation of our Service Now platform. This is a unique opportunity to be a part of a dynamic and innovative company that is committed to driving positive change in the industry. We are looking for a driven individual with a passion for technology and a strong background in service management and solution architecture. If you are a strategic thinker with excellent communication skills and a proven track record of delivering successful solutions, we want to hear from you. Join us in our mission to transform the tobacco industry and make a positive impact on society.

1. Develop and lead the implementation of the Service Now platform for Philip Morris International, ensuring it aligns with the company's goals and objectives.
2. Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs and adhere to industry best practices.
3. Create and maintain the solution architecture for the Service Now platform, ensuring scalability, flexibility, and efficiency.
4. Provide technical guidance and support to project teams, ensuring successful delivery of solutions within the agreed timeline and budget.
5. Keep up-to-date with new technologies and trends in service management, and make recommendations for their implementation to continuously improve the platform.
6. Conduct regular reviews and audits of the platform to identify any areas for improvement and develop action plans to address them.
7. Communicate complex technical concepts and solutions to non-technical stakeholders, building strong relationships and promoting collaboration.
8. Mentor and train team members on the use of the Service Now platform and best practices for solution architecture.
9. Work closely with vendors and external partners to ensure seamless integration of systems and services.
10. Monitor and analyze system performance, identifying and resolving any issues that may arise.
11. Adhere to company policies, procedures, and security standards to ensure the integrity and confidentiality of company data.
12. Participate in strategic planning and decision-making processes to support the company's mission of creating a smoke-free future.

According to JobzMall, the average salary range for a Senior Solution Architect - Service Now Platform is $140,000 - $170,000 per year. However, this can vary depending on location, experience, and company size. Some sources estimate that salaries for this role can range from $120,000 to over $200,000 per year.

Philip Morris International Inc. is a Swiss-domiciled multinational cigarette and tobacco manufacturing company, with products sold in over 180 countries.