Client Services Specialist

Welcome to the exciting world of PGIM Real Estate, where we are dedicated to providing exceptional client services and delivering superior investment performance. As a Client Services Specialist, you will play a critical role in supporting our clients and ensuring their satisfaction with our products and services. We are looking for a driven and customer-focused individual to join our team, who is passionate about building relationships and providing top-notch service. If you have a strong background in client services, excellent communication skills, and a desire to be a part of a dynamic and successful organization, we encourage you to apply for this opportunity.

1. Act as the main point of contact for clients, providing exceptional customer service and addressing any concerns or questions they may have.
2. Maintain a thorough understanding of all PGIM Real Estate products and services to effectively assist clients in making informed decisions.
3. Build and maintain strong relationships with clients, understanding their unique needs and preferences.
4. Ensure client satisfaction by proactively identifying and resolving any issues that may arise.
5. Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients.
6. Keep accurate records of client interactions and transactions for reporting and analysis purposes.
7. Stay updated on industry trends and developments to better serve clients and make recommendations for improvements.
8. Conduct regular client outreach and follow-up to ensure their ongoing satisfaction and identify potential opportunities for additional services.
9. Participate in training and development activities to continuously improve customer service skills and knowledge of products.
10. Represent PGIM Real Estate in a professional and positive manner at all times, upholding the company's values and brand reputation.

According to JobzMall, the average salary range for a Client Services Specialist in Newark, NJ, USA is between $40,000 and $60,000 per year. This can vary depending on the individual's level of experience, education, and the specific company they are working for. Some client services specialists may also receive bonuses or commissions based on their performance.

Providing investors and borrowers access to a range of real estate, agriculture, impact and private equity solutions across the risk-return spectrum. (PGIM), formerly Prudential Investment Management, is the asset management arm of American life insurance company Prudential Financial. Formerly. Prudential Investment Management.