Pfizer

Service Delivery Sr. Associate, GBS CS, Core HR Services, Italian speaker

Pfizer

Chortiati, Thessaloniki 546 42, Greece
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-focused individual with a passion for delivering exceptional service? Are you fluent in Italian and looking for a new challenge in a global organization? If so, then we have an exciting opportunity for you as a Service Delivery Sr. Associate at Pfizer's Global Business Services, Core HR Services team. As a member of this dynamic team, you will play a critical role in providing top-notch support to our Italian-speaking employees and ensuring the smooth delivery of core HR services. To excel in this role, you must possess strong communication skills, a keen attention to detail, and the ability to thrive in a fast-paced and constantly evolving environment. Join us at Pfizer and make a difference in the lives of our employees while advancing your own career.

  1. Provide exceptional customer service to Italian-speaking employees, ensuring their satisfaction and addressing any concerns or issues promptly.
  2. Deliver core HR services, including but not limited to onboarding, benefits administration, and employee data management, in a timely and accurate manner.
  3. Communicate effectively and professionally with employees, managers, and other stakeholders to gather necessary information and resolve any HR-related inquiries or requests.
  4. Maintain a high level of accuracy and attention to detail in all tasks, ensuring compliance with company policies and procedures.
  5. Continuously identify opportunities for process improvements and streamline procedures to enhance service delivery.
  6. Stay up-to-date with relevant HR policies, procedures, and regulatory requirements to ensure compliance and provide accurate information to employees.
  7. Collaborate with cross-functional teams to support the implementation of HR initiatives and ensure consistency in service delivery.
  8. Proactively identify and escalate any potential issues or roadblocks in service delivery to the appropriate stakeholders.
  9. Build and maintain strong relationships with colleagues and stakeholders to foster a positive and collaborative work environment.
  10. Embrace a culture of continuous learning and development, seeking opportunities to enhance knowledge and skills related to HR service delivery.
  11. Contribute to the overall success of the Global Business Services team by actively participating in team meetings, sharing best practices, and promoting a positive team culture.
  12. Represent Pfizer's values and culture through professional and ethical behavior in all interactions with employees and stakeholders.
Where is this job?
This job is located at Chortiati, Thessaloniki 546 42, Greece
Job Qualifications
  • Fluency In Italian: As A Service Delivery Sr. Associate For Pfizer's Core Hr Services, It Is Essential To Be Fluent In Italian To Effectively Communicate With Italian-Speaking Clients And Colleagues.

  • Bachelor's Degree In Human Resources Or Related Field: A Strong Educational Background In Human Resources Or A Related Field Is Important For This Role, As It Involves Managing Various Hr Processes And Providing Support To Clients.

  • Experience In Customer Service: The Service Delivery Sr. Associate Will Be Responsible For Delivering High-Quality Customer Service To Clients, Therefore Previous Experience In A Customer Service Role Is Highly Desirable.

  • Knowledge Of Hr Processes: This Role Requires A Strong Understanding Of Hr Processes And Policies, Including But Not Limited To Employee Onboarding, Benefits Administration, And Performance Management.

  • Attention To Detail: Working In The Hr Field Requires A High Level Of Attention To Detail To Ensure Accuracy And Compliance With Company Policies And Procedures. The Service Delivery Sr. Associate Must Be Detail-Oriented And Able To Handle Multiple Tasks Simultaneously.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Technical Proficiency

  • Language Proficiency

  • Analy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Delivery Sr. Associate, GBS CS, Core HR Services, Italian speaker in Chortiati, Thessaloniki 546 42, Greece is €25,000 to €35,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.

Additional Information
Pfizer is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesGreek
Job PostedMarch 11th, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Pfizer

Pfizer Inc. is an American multinational pharmaceutical corporation headquartered in New York City, with its research headquarters in Groton, Connecticut. It is one of the world's largest pharmaceutical companies.

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