Customer Account Specialist

At Perdue Farms, we are looking for a Customer Account Specialist who will provide exceptional customer service and knowledge to support our customers by helping to fulfill their needs. This position requires an individual with strong problem-solving skills, excellent communication abilities, and a proven track record of success in customer service.The ideal candidate will have a high school diploma or equivalent, a minimum of two years of experience in customer service, and a thorough understanding of the principles of customer relations and account management. The successful candidate must also be highly organized, detail-oriented, and have the ability to multitask in a fast-paced environment.If you possess the qualifications and personal attributes mentioned above, we invite you to apply to join our team and become part of our long-standing tradition of delivering top-notch customer service!

Responsibilities:

1. Communicate effectively with customers to ensure their needs are being met.
2. Handle customer inquiries, complaints, and requests in a professional manner.
3. Develop strong relationships with customers to retain their loyalty.
4. Monitor customer accounts and ensure customer satisfaction.
5. Interact with internal departments to resolve customer issues.
6. Research and analyze customer trends to identify opportunities for improvement.
7. Generate accurate reports for customer accounts and provide regular updates.
8. Provide feedback to management to inform decisions related to customer service.
9. Maintain up-to-date knowledge of company products and services.
10. Follow established customer service processes and procedures.

According to JobzMall, the average salary range for a Customer Account Specialist in Salisbury, MD, USA is between $29,000 and $41,000 per year. This range depends on the individual's education, experience, and other qualifications.

Perdue Farms is the parent company of Perdue Foods and Perdue AgriBusiness, based in Salisbury, Maryland.