
Lead Engineer - ServiceNow
Welcome to PepsiCo! We are a global food and beverage leader with a strong focus on innovation and sustainability. We are currently seeking a highly skilled and motivated Lead Engineer to join our dynamic team and drive our ServiceNow platform to new heights. As a Lead Engineer, you will play a crucial role in enhancing our technology capabilities and ensuring a seamless experience for our internal and external stakeholders. If you are a passionate and experienced ServiceNow expert with a strong drive to deliver results, we encourage you to apply for this exciting opportunity.
- Serve as the subject matter expert for all aspects of the ServiceNow platform, including configuration, customization, and integration.
- Lead and manage the development and implementation of new ServiceNow applications and features.
- Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
- Develop and maintain technical documentation, including design specifications, system configurations, and testing plans.
- Troubleshoot and resolve complex technical issues related to the ServiceNow platform.
- Ensure the security, scalability, and performance of the ServiceNow platform.
- Stay up-to-date with industry best practices and trends in ServiceNow development and incorporate them into our processes.
- Provide training and support to end-users to ensure optimal usage and adoption of the ServiceNow platform.
- Manage and prioritize multiple projects and tasks to meet deadlines and deliver high-quality results.
- Continuously monitor and improve the ServiceNow platform to enhance user experience and increase efficiency.
- Collaborate with vendors and external partners to leverage their expertise and support in ServiceNow development.
- Identify and implement process improvements and automation opportunities within the ServiceNow platform.
- Participate in the evaluation and selection of new tools and technologies to enhance the ServiceNow platform.
- Act as a mentor and coach to junior team members, fostering a collaborative and supportive work environment.
- Comply with all company policies and procedures, including those related to data privacy and security.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field
Minimum Of 5 Years Of Experience In Servicenow Development And Implementation
Strong Technical Knowledge And Expertise In Servicenow Platform, Including It Service Management, Hr Service Management, And It Operations Management
Demonstrated Experience In Leading And Managing A Team Of Servicenow Developers And Administrators
Excellent Communication And Problem-Solving Skills, With The Ability To Work Collaboratively With Cross-Functional Teams And Deliver Solutions That Meet Business Needs.
Change Management
Process Improvement
Communication Skills
Project Management
Vendor Management
Agile Methodology
Team Leadership
Problem-Solving
System integration
Data
Technical Expertise
Servicenow Platform
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Lead Engineer - ServiceNow in Hyderabad, Telangana, India is between ₹1,200,000 - ₹1,800,000 per year. This may vary depending on factors such as the specific job responsibilities, level of experience, and the company's size and industry.
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PepsiCo, Inc. engages in the manufacturing, marketing, distribution, and sale of beverages, foods, and snacks. It is a food and beverage company with a complementary portfolio of brands, including Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. It operates through the following segments: Frito-Lay North America; Quaker Foods North America; North America Beverages; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East, and North Africa.

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