Frito Lay Calgary Customer Service Specialist

Welcome to Frito Lay Calgary, a division of PepsiCo, where delicious snacks and exceptional customer service go hand in hand. We are currently seeking a Customer Service Specialist to join our team and help us continue to deliver top-notch service to our valued customers. As a member of our dynamic and close-knit team, you will have the opportunity to use your exceptional communication skills and passion for customer satisfaction to make a positive impact on our business. If you are a self-motivated and customer-focused individual looking for a rewarding career with a leading company, we want to hear from you!

1. Greet and welcome customers to Frito Lay Calgary in a warm and friendly manner.
2. Serve as the first point of contact for customers and provide exceptional customer service at all times.
3. Handle customer inquiries and concerns with professionalism and efficiency.
4. Maintain a thorough understanding of Frito Lay products and services to effectively assist customers.
5. Process customer orders accurately and in a timely manner.
6. Collaborate with other team members to ensure smooth and efficient operations.
7. Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
8. Proactively identify and resolve customer issues to ensure a positive experience.
9. Stay updated on company policies, procedures, and product knowledge to provide accurate information to customers.
10. Use effective communication skills to actively listen and understand customer needs.
11. Work closely with sales and marketing teams to provide excellent customer support.
12. Keep accurate records of customer interactions and transactions.
13. Continuously strive to meet and exceed customer expectations.
14. Participate in training and development programs to enhance customer service skills.
15. Contribute to a positive and professional work environment by demonstrating a strong work ethic and a positive attitude.

According to JobzMall, the average salary range for a Frito Lay Calgary Customer Service Specialist in Calgary, AB, Canada is between $15.50-$22.50 CAD per hour. This may vary depending on factors such as experience, education, and location.

PepsiCo, Inc. engages in the manufacturing, marketing, distribution, and sale of beverages, foods, and snacks. It is a food and beverage company with a complementary portfolio of brands, including Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. It operates through the following segments: Frito-Lay North America; Quaker Foods North America; North America Beverages; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East, and North Africa.