Field Service Technician (Level 2)

Welcome to the world of PepsiCo, where we are committed to providing our customers with the highest quality products and services. We are currently seeking a skilled Field Service Technician (Level 2) to join our team and help us deliver exceptional service to our clients. Our ideal candidate is a motivated and experienced individual with a passion for troubleshooting and problem-solving. As a Field Service Technician (Level 2), you will play a crucial role in maintaining and repairing our equipment, ensuring that our customers receive the best possible service. If you are a self-starter with a strong technical background and excellent communication skills, we want to hear from you!

1. Perform regular maintenance and repairs on assigned equipment, ensuring that it operates efficiently and effectively.
2. Troubleshoot and diagnose technical issues with equipment and provide timely and accurate solutions.
3. Collaborate with other team members and departments to ensure timely resolution of customer issues.
4. Keep detailed records of equipment maintenance, repairs, and replacements.
5. Communicate effectively with customers to understand their needs and address any concerns they may have.
6. Monitor and report on equipment performance and make recommendations for improvements.
7. Follow company procedures and safety guidelines while performing service tasks.
8. Stay up-to-date with industry advancements and participate in training and development programs as required.
9. Maintain a professional and positive attitude when interacting with customers and coworkers.
10. Represent the company in a positive manner and maintain a high level of customer satisfaction.
11. Travel to customer locations as needed to perform on-site service calls.
12. Assist in the installation and setup of new equipment for customers.
13. Collaborate with sales and marketing teams to provide technical support and expertise to potential customers.
14. Act as a mentor to junior technicians and provide guidance and training as needed.

According to JobzMall, the average salary range for a Field Service Technician (Level 2) in Fort Myers, FL, USA is $40,000 - $60,000 per year. This amount can vary depending on the specific company, experience level, and location within the city. Some companies may also offer additional benefits and bonuses.

PepsiCo, Inc. engages in the manufacturing, marketing, distribution, and sale of beverages, foods, and snacks. It is a food and beverage company with a complementary portfolio of brands, including Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. It operates through the following segments: Frito-Lay North America; Quaker Foods North America; North America Beverages; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East, and North Africa.