PepsiCo

Customer Service & Integration Coordinator

PepsiCo

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

PepsiCo is seeking a highly motivated and organized Customer Service & Integration Coordinator to join our team in providing exceptional customer service and ensuring seamless integration of services across the company. This individual must have strong interpersonal skills and be able to effectively manage multiple tasks and relationships.The successful candidate will demonstrate a passion for customer service and a commitment to excellence in their work. The ideal candidate will possess a minimum of three years of customer service experience, excellent communication skills, and a proven ability to handle multiple tasks in a fast-paced environment. They should also possess strong problem-solving capabilities and be able to think critically and creatively to provide innovative solutions to complex customer challenges.This is an opportunity to join a team of professionals dedicated to delivering the highest quality customer service experience. If you have a passion for customer service and are committed to excellence, we want to hear from you!

Responsibilities: • Provide exceptional customer service to ensure customer satisfaction • Manage multiple customer relationships and ensure seamless integration of services across the company • Utilize strong interpersonal skills to effectively handle customer inquiries and issues • Develop innovative solutions to complex customer challenges • Maintain accurate records of customer interactions and transactions • Monitor customer feedback and suggest improvements to customer service processes • Develop and implement strategies to improve customer service experience • Stay abreast of industry trends and best practices to ensure the delivery of high-quality customer service • Work collaboratively with other departments to ensure customer service goals and objectives are met

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Strong Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Ability To Analyze And Interpret Data

  • Proficiency With Computers And Relevant Software

  • Ability To Develop And Maintain Relationships

  • Excellent Problem Solving And Organizational Skills

  • Strong Knowledge Of Pepsico Products And Services

Required Skills
  • Documentation

  • Quality Assurance

  • Integration

  • Training

  • Communication

  • Negotiation

  • customer service

  • Reporting

  • Listening

  • organizing

  • Coordination

  • Problem-Solving

  • Multi-tasking

  • Analyzing

  • Time-Management

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Customer Service & Integration Coordinator in New York, NY, USA is between $41,000 and $59,000. This salary range is based on the experience and qualifications of the individual.

Additional Information
PepsiCo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About PepsiCo

PepsiCo, Inc. engages in the manufacturing, marketing, distribution, and sale of beverages, foods, and snacks. It is a food and beverage company with a complementary portfolio of brands, including Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. It operates through the following segments: Frito-Lay North America; Quaker Foods North America; North America Beverages; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East, and North Africa.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started