PepsiCo

Associate Director, ServiceNow Platform for IT

PepsiCo

Hyderabad, Telangana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At PepsiCo, we strive to continuously improve and optimize our IT infrastructure to support our global operations. We are seeking a highly skilled and motivated Associate Director to lead our ServiceNow Platform team. In this role, you will be responsible for managing the ServiceNow Platform and driving its strategic direction to ensure maximum efficiency and effectiveness for our IT operations. As an integral member of our IT leadership team, you will have the opportunity to shape the future of our ServiceNow Platform and contribute to the overall success of PepsiCo. We are seeking a candidate with a strong background in IT and hands-on experience with ServiceNow, along with excellent leadership and communication skills. If you are passionate about driving innovation and delivering exceptional service to our business, we encourage you to apply for this exciting opportunity at PepsiCo.

  1. Lead and manage the ServiceNow Platform team to ensure its smooth functioning and continuous improvement.
  2. Develop and execute a strategic plan for the ServiceNow Platform, aligning it with business goals and objectives.
  3. Oversee the day-to-day operations of the ServiceNow Platform, including monitoring and troubleshooting any technical issues.
  4. Collaborate with cross-functional teams to understand business needs and identify opportunities for leveraging the ServiceNow Platform.
  5. Stay updated with industry trends and best practices to drive innovation and optimize the ServiceNow Platform.
  6. Manage and maintain relationships with external vendors and service providers for the ServiceNow Platform.
  7. Provide guidance and support to the team, ensuring they have the necessary resources and skills to effectively manage the ServiceNow Platform.
  8. Communicate regularly with senior leadership and stakeholders to provide updates and reports on the performance and progress of the ServiceNow Platform.
  9. Ensure compliance with security and regulatory standards, and lead the implementation of new processes and procedures to enhance security on the ServiceNow Platform.
  10. Foster a culture of collaboration, innovation, and continuous improvement within the team and across the organization.
Where is this job?
This job is located at Hyderabad, Telangana, India
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Servicenow Platform Development And Administration.

  • Strong Understanding Of It Service Management Processes And Best Practices.

  • Experience Leading And Managing A Team Of Servicenow Developers And Administrators.

  • Excellent Communication And Interpersonal Skills With The Ability To Collaborate With Cross-Functional Teams And Stakeholders.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Problem Solving

  • Budget management

  • Team Building

  • Technical Expertise

  • It Leadership

  • Servicenow Administration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Director, ServiceNow Platform for IT in Hyderabad, Telangana, India is between ₹2,000,000 - ₹3,000,000 per year. This equates to approximately $27,000 - $40,000 USD per year. However, salary can vary depending on factors such as experience, company size, and specific job responsibilities.

Additional Information
PepsiCo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedDecember 15th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PepsiCo

PepsiCo, Inc. engages in the manufacturing, marketing, distribution, and sale of beverages, foods, and snacks. It is a food and beverage company with a complementary portfolio of brands, including Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. It operates through the following segments: Frito-Lay North America; Quaker Foods North America; North America Beverages; Latin America; Europe Sub-Saharan Africa; and Asia, Middle East, and North Africa.

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