Peet's Coffee

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Peet's Coffee! We are currently seeking passionate and skilled individuals to join our team as Baristas. As a Barista, you will be responsible for crafting and serving delicious coffee and tea beverages, while providing exceptional customer service. We are looking for individuals who are enthusiastic, friendly, and have a genuine love for coffee. If you have a strong work ethic, excellent communication skills, and a desire to learn and grow in a fast-paced environment, we would love to hear from you!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Take customer orders and prepare coffee and tea beverages according to Peet's Coffee standards.
  3. Ensure that all drinks are made accurately and in a timely manner.
  4. Maintain a clean and organized work area at all times.
  5. Provide excellent customer service by answering questions, making recommendations, and addressing any concerns.
  6. Memorize and be able to explain Peet's Coffee menu items and ingredients.
  7. Handle cash and credit card transactions using the point-of-sale system.
  8. Follow proper food safety and sanitation guidelines in handling and preparing food and beverages.
  9. Work as a team with other baristas to maintain a smooth and efficient operation.
  10. Attend trainings and continuously improve knowledge and skills related to coffee and tea preparation.
  11. Communicate effectively with customers and team members to ensure a positive and welcoming environment.
  12. Adhere to Peet's Coffee's policies and procedures, including dress code and attendance.
  13. Take responsibility for restocking supplies and inventory management.
  14. Assist with opening and closing duties as needed.
  15. Maintain a positive attitude and be a brand ambassador for Peet's Coffee.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Knowledge Of Coffee: A Barista At Peet's Coffee Should Have A Strong Understanding Of Different Coffee Beans, Brewing Methods, And Latte Art Techniques.

  • Customer Service Skills: Excellent Communication And Interpersonal Skills Are Essential For A Barista To Provide Exceptional Customer Service And Create A Welcoming Atmosphere For Guests.

  • Time Management: As A Barista, One Should Be Able To Handle Multiple Tasks Efficiently While Maintaining High-Quality Standards, Especially During Peak Hours.

  • Attention To Detail: A Keen Eye For Detail Is Crucial To Ensure The Consistency And Accuracy Of Drink Orders, As Well As Maintaining A Clean And Organized Workspace.

  • Teamwork: Working In A Fast-Paced Environment, A Barista Should Possess Strong Teamwork Skills To Collaborate With Other Team Members And Support Each Other During Busy Shifts.

Required Skills
  • Time Management

  • customer service

  • Cash Handling

  • food preparation

  • Multi-tasking

  • Latte art

  • Milk Steaming

  • Menu Knowledge

  • Coffee Brewing

  • Espresso Making

  • Drink Customization

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Barista in Boston, MA, USA is between $11 and $15 per hour. However, this can vary depending on factors such as the specific coffee shop or employer, the barista's level of experience and skill, and the location and cost of living in the area. Some high-end coffee shops or cafes may offer higher salaries or additional benefits. Additionally, baristas may also receive tips from customers, which can increase their overall earnings.

Additional Information
Peet's Coffee is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 30th, 2024
Apply BeforeAugust 19th, 2025
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About Peet's Coffee

Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.

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