Barista
Welcome to Peet's Coffee, where we are dedicated to providing our customers with the highest quality coffee and exceptional service. As a Barista, you will have the opportunity to showcase your passion for coffee and create memorable experiences for our customers. We are seeking individuals who are enthusiastic, customer-oriented, and have a strong knowledge of coffee and drink preparation. If you thrive in a fast-paced environment and have a love for all things coffee, we would love for you to join our team!
- Greet and welcome customers in a friendly and professional manner.
- Take customer orders and accurately enter them into the POS system.
- Prepare a variety of coffee and tea beverages according to company standards.
- Maintain knowledge of all menu items, ingredients, and brewing methods.
- Ensure all drink orders are prepared correctly and delivered in a timely manner.
- Handle cash and credit card transactions accurately.
- Keep work area clean, organized, and stocked with necessary supplies.
- Engage with customers in a positive and helpful manner, answering any questions or concerns they may have.
- Upsell and promote current specials and promotions to customers.
- Communicate effectively with team members to ensure efficient and smooth operations.
- Follow all health and safety guidelines, including proper food handling and sanitation procedures.
- Participate in training sessions to continuously improve knowledge and skills.
- Handle and resolve any customer complaints or issues in a professional manner.
- Assist with opening and closing duties as assigned.
- Maintain a positive attitude and contribute to a friendly and welcoming atmosphere for customers and coworkers.
Knowledge Of Coffee And Espresso Drinks - A Successful Barista At Peet's Coffee Should Have A Strong Understanding Of Different Coffee Beans, Roasting Processes, And Brewing Methods. They Should Also Be Able To Prepare A Variety Of Espresso-Based Drinks, Such As Lattes, Cappuccinos, And Macchiatos, With Precision And Consistency.
Customer Service Skills - A Barista At Peet's Coffee Must Have Excellent Customer Service Skills To Ensure A Positive Experience For Customers. This Includes Being Friendly, Attentive, And Knowledgeable About The Menu And Products. They Should Also Be Able To Handle Customer Complaints Or Concerns In A Professional Manner.
Ability To Multitask And Work In A Fast-Paced Environment - Peet's Coffee Is A Popular Destination For Coffee Lovers, Which Means Baristas Must Be Able To Work Efficiently And Quickly To Keep Up With Demand. They Should Be Able To Multitask, Handle Multiple Orders At Once, And Work Well Under Pressure.
Attention To Detail And Cleanliness - As A Barista, Attention To Detail Is Crucial. This Includes Accurately Measuring Ingredients, Following Recipes, And Maintaining A Clean And Organized Work Station. Baristas Should Also Have Knowledge Of Food Safety And Hygiene Practices To Ensure The Safety Of Customers.
Team Player - Peet's Coffee Is A Team-Oriented Environment, And Baristas Must Be Able To Work Well With Others. This Includes Communicating Effectively With Coworkers, Assisting With Tasks When Needed, And Maintaining A Positive Attitude. They Should Also Be Open To Receiving Feedback And Willing To Collaborate And Problem Solve With The Team.
Time Management
customer service
Cash Handling
Teamwork
Latte art
Milk Steaming
Brewing Techniques
Coffee Knowledge
Menu Knowledge
Espresso Preparation
Beverage Customization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Barista in Portland, OR, USA is $29,000 to $34,000 per year. This range can vary depending on factors such as experience level, employer, and location within the city. Some baristas may also receive additional compensation through tips.
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Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.
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