Senior Manager of Implementation
Welcome to Paycom, one of the fastest-growing technology companies in the nation. We are seeking a highly skilled Senior Manager of Implementation to join our dynamic team and help drive our continued success. As the Senior Manager of Implementation, you will play a crucial role in leading and managing our team of Implementation Specialists to ensure our clients receive the best possible experience during the onboarding process. We are looking for a passionate and driven individual with a strong background in project management and client relations. If you are ready to take your career to the next level and make a significant impact in a rapidly expanding company, we encourage you to apply for this exciting opportunity.
- Lead and manage a team of Implementation Specialists to ensure efficient and effective onboarding of clients onto our platform.
- Develop and maintain strong relationships with clients to ensure their satisfaction with the onboarding process and our services.
- Develop and implement strategies to streamline and improve the onboarding process.
- Monitor and report on team and individual performance, identifying areas for improvement and providing coaching and support as needed.
- Coordinate with other departments, such as sales and customer service, to ensure a seamless onboarding experience for clients.
- Stay current on industry trends and best practices related to implementation and project management.
- Collaborate with cross-functional teams to develop new processes and tools to enhance the onboarding experience.
- Develop and maintain project plans and timelines for each client implementation.
- Communicate regularly with clients to provide updates on the status of their implementation and address any concerns or issues.
- Ensure compliance with company policies and procedures during the implementation process.
- Train and onboard new team members, providing ongoing support and guidance to ensure their success.
- Participate in strategic planning and decision-making to drive continuous improvement within the implementation department.
- Conduct performance evaluations and provide feedback and recommendations for career development.
- Represent the company and its values in a professional and positive manner at all times.
- Continuously monitor and improve client satisfaction and retention rates through effective implementation processes.
Extensive Experience In Project Management: A Senior Manager Of Implementation At Paycom Should Have A Proven Track Record Of Successfully Managing Complex Projects From Start To Finish. This Includes Setting Timelines, Allocating Resources, And Ensuring Deliverables Are Met On Time And Within Budget.
Strong Leadership Skills: As A Senior Manager, This Role Requires The Ability To Lead And Motivate A Team Of Implementation Specialists. The Ideal Candidate Should Have Experience In Managing A Team And Possess Excellent Communication Skills To Effectively Delegate Tasks And Provide Guidance.
In-Depth Knowledge Of Hr Technology: Paycom Is A Leading Provider Of Hr Technology Solutions, So A Senior Manager Of Implementation Should Have A Deep Understanding Of Hr Technology And Be Able To Effectively Communicate Its Features And Benefits To Clients.
Client Relationship Management: This Role Involves Working Closely With Clients To Understand Their Needs And Ensure A Smooth Implementation Process. The Ideal Candidate Should Have Experience In Building And Maintaining Strong Client Relationships And Be Able To Effectively Address Any Concerns Or Issues That May Arise.
Analytical And Problem-Solving Skills: A Senior Manager Of Implementation Should Be Able To Analyze Complex Data And Identify Areas For Improvement In The Implementation Process. This Requires Strong Problem-Solving Skills And The Ability To Think Critically To Find Solutions That Meet Both Client And Company Needs.
Budgeting
Change Management
Process Improvement
Strategic Planning
Project Management
Communication
Time Management
Problem Solving
Team Leadership
Collaboration
Resource management
Training and Development
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Manager of Implementation in Oklahoma City, OK, USA is $80,000-$120,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, benefits, and other compensation can also impact the overall salary range.
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Paycom Software, Inc., known simply as Paycom, is an American online payroll and human resource technology provider based in Oklahoma City, Oklahoma. It is attributed with being one of the first fully online payroll providers and has offices throughout the U.S.
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