Paycom

Paycom Specialist - Bilingual (French/English)

Paycom

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for an exciting career opportunity with a growing company that values diversity and offers competitive benefits? Look no further than Paycom! We are currently seeking a dynamic and highly skilled Paycom Specialist who is bilingual in French and English to join our team. As a Paycom Specialist, you will have the opportunity to utilize your language skills and technical expertise to provide exceptional support to our French-speaking clients. If you are a driven and customer-focused individual with a passion for HR technology, we want to hear from you!

  1. Provide exceptional support to French-speaking clients utilizing Paycom software.
  2. Utilize bilingual skills in French and English to effectively communicate with clients.
  3. Demonstrate technical expertise in HR technology to troubleshoot and resolve client issues.
  4. Collaborate with team members to ensure timely and accurate resolution of client inquiries.
  5. Maintain a high level of customer service by responding promptly and professionally to client requests.
  6. Stay updated on Paycom software updates and enhancements to effectively assist clients.
  7. Identify opportunities for process improvement and suggest solutions to enhance client experience.
  8. Serve as a subject matter expert on Paycom software and train clients on its functionality.
  9. Document and track all client interactions and resolutions in a timely and accurate manner.
  10. Adhere to company policies and procedures while handling client inquiries and confidential information.
  11. Keep up-to-date with industry trends and best practices to continuously improve client support.
  12. Collaborate with cross-functional teams to address complex client issues and provide solutions.
  13. Participate in training and development programs to enhance skills and knowledge.
  14. Maintain a positive and professional attitude while representing the company to clients.
  15. Uphold company values of diversity and inclusivity in all interactions with clients and colleagues.
Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Fluency In Both French And English, With The Ability To Communicate Effectively In Both Languages

  • Extensive Knowledge Of Paycom Software And Its Various Features And Functionalities

  • Strong Customer Service Skills, With The Ability To Provide Exceptional Support And Assistance To Clients In Both French And English

  • Experience In Hr Or Payroll Administration, Preferably With A Focus On French-Speaking Clients

  • Excellent Organizational And Time-Management Skills, With The Ability To Handle Multiple Tasks And Prioritize Effectively In A Fast-Paced Environment.

Required Skills
  • Data Entry

  • Human Resources

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Payroll Management

  • Problem-Solving

  • Bilingual Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Paycom Specialist - Bilingual (French/English) in Oklahoma City, OK, USA is $40,000-$60,000 per year. However, this may vary depending on factors such as experience, qualifications, and the specific job duties and responsibilities of the position. It is best to research the specific company and job listing for more accurate salary information.

Additional Information
Paycom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Paycom

Paycom Software, Inc., known simply as Paycom, is an American online payroll and human resource technology provider based in Oklahoma City, Oklahoma. It is attributed with being one of the first fully online payroll providers and has offices throughout the U.S.

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