Welcome to Paycom, where we believe in empowering businesses with innovative HR and payroll technology. We are seeking a Paycom Specialist to join our dynamic team and help drive our mission of providing exceptional service to our clients. As a Paycom Specialist, you will play a crucial role in implementing, maintaining, and supporting our HR and payroll solutions for our clients. We are looking for a motivated individual with a passion for technology and a strong understanding of HR and payroll processes. If you are a detail-oriented problem solver with excellent communication skills and a customer-centric mindset, we want to hear from you!
- Implement and maintain HR and payroll solutions for clients using Paycom technology.
- Provide exceptional customer service to clients by resolving any technical issues or concerns in a timely and effective manner.
- Serve as a subject matter expert on Paycom technology, staying up-to-date on new features and updates.
- Collaborate with cross-functional teams to ensure successful implementation and integration of Paycom solutions.
- Train clients on how to use Paycom technology and troubleshoot any user-related issues.
- Conduct regular audits and quality checks to ensure accurate and timely processing of HR and payroll data.
- Proactively identify and address potential issues or roadblocks in the implementation and support process.
- Utilize strong problem-solving skills to troubleshoot and resolve complex technical issues.
- Communicate with clients to gather feedback and identify areas for improvement.
- Stay up-to-date on industry trends and best practices in HR and payroll technology to continuously improve processes and service delivery.
- Maintain accurate and detailed documentation of client interactions, issues, and resolutions.
- Collaborate with sales and marketing teams to promote Paycom solutions and drive business growth.
Excellent Communication And Customer Service Skills
Bachelor's Degree In Human Resources, Business Administration, Or A Related Field
Minimum Of 2 Years Of Experience In Payroll Or Hris Administration
Strong Knowledge Of Paycom Software And Its Capabilities
Ability To Handle Confidential Information And Maintain A High Level Of Accuracy And Attention To Detail
Communication Skills
Human Resources
Data Analysis
customer service
Compliance Knowledge
Benefits Administration
Payroll Processing
software troubleshooting
Time And Attendance
Training and Development
Employee Onboarding
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Paycom Specialist in Oklahoma City, OK, USA is $40,000-$55,000 per year. This may vary depending on factors such as experience, education, and job responsibilities.
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Paycom Software, Inc., known simply as Paycom, is an American online payroll and human resource technology provider based in Oklahoma City, Oklahoma. It is attributed with being one of the first fully online payroll providers and has offices throughout the U.S.

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