Paycom

New Client Setup Specialist

Paycom

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you have a knack for customer service and a passion for making sure businesses run smoothly? Paycom is looking for a New Client Setup Specialist to join our team!You will be responsible for onboarding new clients and providing them with an exceptional customer experience. We are looking for someone with experience in customer service, a passion for making sure businesses run smoothly, and a keen eye for detail. The ideal candidate will have excellent problem-solving and communication skills, as well as the ability to stay organized in a fast-paced environment.If you have a passion for helping businesses get up and running quickly, this could be the perfect fit for you! We look forward to having you join our team.

Responsibilities:

  1. Onboard new clients to the Paycom system, providing an exceptional customer experience.
  2. Communicate effectively with clients regarding their setup and onboarding process.
  3. Ensure a smooth transition to the Paycom system by troubleshooting any issues that may arise.
  4. Utilize problem-solving skills to resolve customer inquiries and concerns.
  5. Maintain an organized and efficient workflow in a fast-paced environment.
  6. Provide accurate and timely updates to clients on their setup and onboarding process.
  7. Document all client interactions and ensure all information is up-to-date.
  8. Remain current on the latest Paycom system features and updates.
  9. Ensure customer satisfaction by following up with clients and addressing any additional inquiries or concerns.
  10. Participate in company training and development activities.
Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Ability to work in a fast-paced environment

  • Strong Communication Skills

  • Excellent Organizational And Time Management Skills

  • Superior Customer Service Skills

  • Experience With Payroll Systems

  • Ability To Troubleshoot Complex Setup Issues

  • Knowledge Of Applicable Laws And Regulations

  • And Proficiency With Microsoft Office Suite

Required Skills
  • Documentation

  • Data Entry

  • Troubleshooting

  • Communication

  • Technical Support

  • Problem Solving

  • customer service

  • Process analysis

  • System testing

  • Paycom

  • Configuration

  • User Training

  • Implementations

  • New Client Setup

  • Account Setup

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • flexibility

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a New Client Setup Specialist in Oklahoma City, OK, USA is $31,000 - $53,000 per year. This range is based on surveys of current and former employees, as well as job postings. The actual salary for a New Client Setup Specialist can vary significantly depending on experience, qualifications, and employer.

Additional Information
Paycom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 8th, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Paycom

Paycom Software, Inc., known simply as Paycom, is an American online payroll and human resource technology provider based in Oklahoma City, Oklahoma. It is attributed with being one of the first fully online payroll providers and has offices throughout the U.S.

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