Paycom

New Client Setup Associate Specialist

Paycom

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you have an aptitude for problem solving and an eye for detail? We are looking for an experienced New Client Setup Associate Specialist to join our team at Paycom. As the New Client Setup Associate Specialist, you will be responsible for serving as the primary contact for new clients in the onboarding process. You will be responsible for successfully onboarding new clients to ensure their satisfaction and that they are utilizing our services to their fullest potential. You must be an organized, detail-oriented problem solver who can effectively and efficiently establish successful relationships with new clients.The ideal candidate for this role must have a minimum of two years in a customer service or client onboarding role. You must possess excellent communication and organizational skills, as well as a strong understanding of Paycom's products and services. Experience with CRM software is a plus. If you are a motivated individual with a passion for customer service, this position could be the perfect opportunity for you.

Responsibilities:

  1. Serve as the primary contact for new clients in the onboarding process.
  2. Successfully onboard new clients and ensure their satisfaction.
  3. Utilize Paycom's products and services to their fullest potential.
  4. Develop and maintain strong customer relationships.
  5. Demonstrate excellent organization, communication, and problem-solving skills.
  6. Utilize CRM software to manage customer information.
  7. Remain up to date with Paycom's products and services.
  8. Follow-up with new clients to ensure successful onboarding.
  9. Anticipate and resolve customer issues.
  10. Provide feedback to management regarding customer service processes.
Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational Skills

  • Ability To Work Independently

  • Ability To Multitask

  • Ability To Work In A Team Environment

  • Strong Attention To Detail

  • Computer Proficiency

  • Knowledge Of Payroll Processing And Regulations

Required Skills
  • Project Management

  • Customer Support

  • Customer Relations

  • System testing

  • System configuration

  • Process optimization

  • Database administration

  • Process automation

  • Documentation management

  • Workflow management

  • Technical Troubleshooting

  • System integration

  • Client Onboarding

  • Training Delivery

  • Client Data Entry

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a New Client Setup Associate Specialist in Oklahoma City, OK, USA is $46,000 - $56,000 per year. This estimation is based on the salaries reported by employers on the website.

Additional Information
Paycom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 8th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Paycom

Paycom Software, Inc., known simply as Paycom, is an American online payroll and human resource technology provider based in Oklahoma City, Oklahoma. It is attributed with being one of the first fully online payroll providers and has offices throughout the U.S.

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