We are looking for a motivated individual to join our team as a Store Team Leader at Party City! The ideal candidate for this role will have a passion for customer service, a knack for problem solving, and a commitment to delivering a great shopping experience.The successful candidate must have a minimum of 2 years of experience in a customer service or retail management role. They should have a strong understanding of retail operations, excellent communication skills, and the ability to motivate and lead a team. They should also be comfortable working in a fast-paced environment and managing multiple tasks simultaneously.This is an exciting opportunity to work with a team of dedicated professionals who are passionate about providing the best service to our customers. We are looking for someone with a positive attitude and a commitment to achieving our customer service and sales goals. If this sounds like the perfect fit for you, we look forward to hearing from you!
Responsibilities:
- Lead and motivate a team of customer service professionals to ensure excellent customer service and sales goals are met.
- Monitor and analyze retail operations to ensure they are conducted efficiently and in accordance with company policies and procedures.
- Develop strategies to maximize customer satisfaction and sales.
- Train and develop team members on customer service and sales techniques.
- Manage multiple tasks simultaneously in a fast-paced environment.
- Proactively address customer complaints and resolve any customer service issues.
- Ensure that store displays are properly maintained and merchandised.
- Monitor inventory levels and ensure accurate ordering and restocking of merchandise.
- Track store performance and take necessary action to maximize sales.
- Ensure store meets all safety and compliance standards.
Excellent Customer Service Skills
Leadership Experience
Ability To Work Flexible Hours
Proficiency In Microsoft Office Suite
Strong Verbal And Written Communication Skills
Ability To Analyze Sales Data And Create Action Plans
Problem-Solving And Conflict Resolution Skills
Ability To Lift And Move Up To Pounds
Budgeting
Training
Networking
Sales
Inventory
Coaching
Scheduling
Multitasking
Leadership
customer service
Merchandising
Social
Organization
Cashiering
Interpersonal
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
Creative Thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Store Team Leader in San Diego, CA, USA is $30,000 - $45,000. This range is based on salary data from job postings on the site. Factors such as experience, education, and industry can influence the salary range.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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