Store Team Leader

As a Store Team Leader at Party City, you will be the leader of a team of dynamic individuals who are passionate about delivering an exceptional customer experience. You will be responsible for managing the store, providing direction and support to team members, and ensuring that the store is running smoothly. We are looking for a confident and motivated individual with a passion and commitment to delivering outstanding customer service.To be successful in this role, you must have a minimum of two years' experience leading a team in a retail setting, the ability to work in a fast-paced environment, and excellent organizational and communication skills. A customer-focused attitude, strong problem-solving skills, and the ability to think quickly and respond to customer needs with enthusiasm will also be essential. If you have the skills and desire to join a team of dedicated professionals, we encourage you to apply.

Responsibilities:

1. Monitor store operations and ensure that the store runs smoothly and efficiently.
2. Develop and implement strategies for improving customer service and increasing store sales.
3. Lead and motivate team members to ensure exceptional customer service.
4. Train and coach team members on customer service skills and product knowledge.
5. Monitor and respond to customer feedback.
6. Monitor store performance, analyze sales figures, and identify opportunities to drive sales.
7. Ensure that store policies and procedures are followed.
8. Maintain store appearance and cleanliness.
9. Address customer complaints and inquiries.
10. Oversee inventory management and restocking.

According to JobzMall, the average salary range for a Store Team Leader in Philadelphia, PA, USA is $35,000 to $48,000 per year. The salary range may vary depending on the store, size, and experience of the team leader.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.