We are looking for an experienced, organized, and customer-focused Store Team Leader to join our team at Party City! As the Store Team Leader, you will lead our team to ensure exceptional customer service standards and drive sales. To be successful in this role, you will need excellent leadership and problem-solving skills, as well as the ability to manage multiple tasks and prioritize work. You will also need to be confident in working with merchandising and store operations. If you have a passion for retail and are looking for a rewarding and challenging role, then this is the job for you!
Responsibilities:
- Provide strong leadership and direction to store team members to ensure exceptional customer service and drive sales.
- Develop and implement strategies to increase customer satisfaction, maximize sales and profitability, and maintain operational standards.
- Monitor store operations, including merchandising, inventory, restocking, and visual displays.
- Identify and resolve customer complaints and operational issues in a timely and professional manner.
- Monitor and control store expenses to meet budget requirements.
- Train and develop store team members on the company’s policies and procedures.
- Create and maintain an engaging, customer-focused work environment.
- Analyze and report on sales data to identify trends and opportunities.
- Oversee store opening and closing procedures.
- Ensure compliance with safety regulations and company policies.
Excellent Communication Skills
Detail-Oriented
Ability To Multi-Task
Customer Service Experience
Leadership
Interpersonal Skills
Organizational Skills
Self-Motivated
Budgeting
Training
Planning
Communication
Sales
Inventory
Scheduling
Management
Leadership
customer service
Merchandising
Staffing
Problem-Solving
Organizational
Time-Management
Communication
Leadership
Time management
creativity
Organization
flexibility
Critical thinking
Teamwork
collaboration
Problem-Solving
According to JobzMall, the average salary range for a Store Team Leader in Sacramento, CA, USA is between $38,000 and $55,000 per year. The salary range can vary depending on the level of experience, qualifications, and other factors.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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