Store Team Leader

As a dynamic and customer-focused Store Team Leader at Party City, you will play a critical role in managing the day-to-day operations of our store. You will lead a team of associates, provide direction, set goals and objectives, and ensure that excellent customer service is provided at all times. We are looking for a motivated, organized individual who is passionate about retail and has a strong desire to exceed expectations. The successful candidate will have previous retail experience, preferably in a managerial role. You will have excellent communication and interpersonal skills, as well as strong problem-solving skills. You will also be organized, detail-oriented, and have the ability to effectively manage multiple tasks and prioritize accordingly. We are looking for someone who can be a positive role model to our associates and demonstrate the highest level of professionalism. If you feel you have the qualifications and enthusiasm to take on this role, we would love to hear from you!

Responsibilities:

1. Supervise and manage a team of associates.
2. Set goals and objectives to ensure excellent customer service is provided at all times.
3. Monitor store performance to ensure it meets established standards.
4. Ensure that store operations are conducted in accordance with company policies and procedures.
5. Provide direction and guidance to associates to ensure quality customer service is provided.
6. Develop and implement retail strategies to increase sales and customer satisfaction.
7. Resolve customer complaints in a professional and timely manner.
8. Ensure accuracy of inventory and pricing.
9. Manage store budget and expenses.
10. Develop and maintain strong relationships with vendors and suppliers.
11. Stay up to date with industry trends and best practices.
12. Maintain a safe and secure work environment.
13. Perform other duties as required.

According to JobzMall, the average salary range for a Store Team Leader in Naperville, IL, USA is $37,500 to $48,000 per year. This salary range can vary depending on the company, experience, and other factors.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.