Party City

Store Team Leader

Party City

Santa Ana, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an organized, reliable, and customer service-oriented individual with strong leadership skills? If so, you may be exactly what we’re looking for in our Store Team Leader at Party City! As the Store Team Leader, you will be responsible for overseeing all operations and activities in the store, as well as managing staff and ensuring that customer service and satisfaction remain at the highest level.The ideal candidate for this role will have a minimum of 2 years of retail management experience, exceptional communication and interpersonal skills, and the ability to multitask and prioritize tasks efficiently. Additionally, you should be comfortable leading by example and motivating a team to reach their highest potential. If this sounds like you, we would love to hear from you!

Responsibilities:

  1. Oversee all operations and activities in the store.
  2. Manage staff and ensure that customer service and satisfaction remain at the highest level.
  3. Develop and maintain a strong team through effective recruiting, training, and coaching.
  4. Plan and execute strategies to increase sales and profits.
  5. Analyze customer and business data to develop actionable plans.
  6. Monitor store inventory, ordering supplies, and maintaining a clean and organized environment.
  7. Ensure compliance with all applicable laws and regulations.
  8. Act as a positive role model for team members.
  9. Develop and maintain professional relationships with customers, vendors, and other stakeholders.
  10. Provide exceptional customer service and resolving customer complaints.
Where is this job?
This job is located at Santa Ana, CA, USA
Job Qualifications
  • Strong Organizational Skills

  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Leadership Experience

  • Knowledge Of Store Operations

  • Ability To Multi-Task

  • Proven Sales Ability

  • Knowledge Of Party City Products

Required Skills
  • Budgeting

  • Training

  • Communication

  • Inventory

  • Scheduling

  • Leadership

  • customer service

  • Merchandising

  • Compliance

  • Organization

  • Staffing

  • Problem-Solving

  • Delegation

  • Interpersonal

  • Processes

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Store Team Leader in Santa Ana, CA, USA is between $37,500 and $50,000 per year. The exact salary will depend on the individual's experience, qualifications, and the company they work for.

Additional Information
Party City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2023
Apply BeforeJune 21st, 2025
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About Party City

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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