Are you an organized, reliable, and customer service-oriented individual with strong leadership skills? If so, you may be exactly what we’re looking for in our Store Team Leader at Party City! As the Store Team Leader, you will be responsible for overseeing all operations and activities in the store, as well as managing staff and ensuring that customer service and satisfaction remain at the highest level.The ideal candidate for this role will have a minimum of 2 years of retail management experience, exceptional communication and interpersonal skills, and the ability to multitask and prioritize tasks efficiently. Additionally, you should be comfortable leading by example and motivating a team to reach their highest potential. If this sounds like you, we would love to hear from you!
Responsibilities:
- Oversee all operations and activities in the store.
- Manage staff and ensure that customer service and satisfaction remain at the highest level.
- Develop and maintain a strong team through effective recruiting, training, and coaching.
- Plan and execute strategies to increase sales and profits.
- Analyze customer and business data to develop actionable plans.
- Monitor store inventory, ordering supplies, and maintaining a clean and organized environment.
- Ensure compliance with all applicable laws and regulations.
- Act as a positive role model for team members.
- Develop and maintain professional relationships with customers, vendors, and other stakeholders.
- Provide exceptional customer service and resolving customer complaints.
Strong Organizational Skills
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Leadership Experience
Knowledge Of Store Operations
Ability To Multi-Task
Proven Sales Ability
Knowledge Of Party City Products
Budgeting
Training
Communication
Inventory
Scheduling
Leadership
customer service
Merchandising
Compliance
Organization
Staffing
Problem-Solving
Delegation
Interpersonal
Processes
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Store Team Leader in Santa Ana, CA, USA is between $37,500 and $50,000 per year. The exact salary will depend on the individual's experience, qualifications, and the company they work for.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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