Party City

Sales Associate

Party City

Toledo, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Party City, the one-stop-shop for all your party needs! We are currently seeking a highly motivated and personable Sales Associate to join our team. As a Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales. The ideal candidate should have a passion for parties and events, as well as excellent communication and interpersonal skills. If you thrive in a fast-paced and dynamic environment, we would love to have you on our team. Join us in creating unforgettable party experiences for our customers!

  1. Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
  2. Maintain a thorough knowledge of Party City's products and services to effectively assist customers and answer any questions they may have.
  3. Actively listen to customer needs and make appropriate product recommendations to drive sales.
  4. Process transactions accurately and efficiently using the POS system.
  5. Maintain a clean and organized sales floor by restocking merchandise, arranging displays, and ensuring shelves are fully stocked.
  6. Collaborate with team members to achieve sales goals and meet customer satisfaction targets.
  7. Continuously develop and maintain product knowledge to keep up with current trends and promotions.
  8. Participate in promotional events and actively engage with customers to increase brand awareness and drive sales.
  9. Handle customer complaints and resolve issues in a timely and professional manner.
  10. Adhere to all company policies and procedures, including but not limited to, safety protocols, cash handling procedures, and inventory management.
  11. Assist with receiving and unpacking merchandise shipments and accurately updating inventory records.
  12. Serve as a brand ambassador and uphold the company's values and image at all times.
  13. Maintain a positive and enthusiastic attitude to create a welcoming and enjoyable shopping experience for customers.
  14. Continuously strive to meet and exceed sales targets and contribute to the overall success of the store.
  15. Participate in ongoing training and development opportunities to enhance product knowledge and sales skills.
Where is this job?
This job is located at Toledo, OH, USA
Job Qualifications
  • Strong Communication Skills: A Sales Associate At Party City Should Have Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.

  • Customer Service Orientation: The Ability To Provide Exceptional Customer Service Is Crucial For A Sales Associate At Party City. This Includes Being Friendly, Patient, And Responsive To Customer Needs.

  • Retail Experience: Previous Experience In A Retail Sales Environment Is Preferred For This Role. Familiarity With Point Of Sale (Pos) Systems And Cash Handling Is Also Desirable.

  • Product Knowledge: A Sales Associate Should Have A Good Understanding Of Party City's Products And Services. This Includes Being Able To Answer Customer Questions And Provide Recommendations.

  • Team Player: Party City Values Teamwork And Collaboration. A Sales Associate Should Be Able To Work Well With Others, Take Direction From Supervisors, And Contribute To A Positive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Toledo, OH, USA is $19,000-$40,000 per year. This can vary depending on the company, experience level, and commission structure. Some commission-based sales associates can earn significantly more through bonuses and incentives. Additionally, sales associates in specialized industries or with extensive experience may earn higher salaries.

Additional Information
Party City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Party City

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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