Are you a natural leader with a passion for customer service and a love for all things party-related? If so, Party City is looking for you to join our team as a Retail Team Lead! As the Retail Team Lead, you will play a crucial role in ensuring our guests have a fun and memorable experience while shopping for their party needs. We are seeking a dynamic individual with excellent communication skills, a positive attitude, and a strong ability to motivate and inspire their team. If you have previous retail experience and a desire to take your career to the next level, we want to hear from you!
- Oversee and manage the daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management.
- Lead and inspire a team of retail associates, providing guidance, motivation, and support to ensure excellent customer service and sales performance.
- Create and implement training programs for new and existing team members to ensure a knowledgeable and efficient staff.
- Develop and maintain strong customer relationships by providing exceptional service and resolving any issues or concerns.
- Monitor and analyze sales data, and develop strategies to increase sales and improve overall store performance.
- Ensure the store is visually appealing and fully stocked at all times, with proper merchandise displays and signage.
- Maintain a safe and clean working environment, adhering to all safety and security protocols.
- Collaborate with store management to develop and execute promotional events and marketing strategies.
- Communicate effectively with other departments and team members to ensure smooth store operations.
- Continuously monitor and provide feedback to management on store performance, customer feedback, and team member development.
Strong Leadership Skills: A Retail Team Lead Should Have Experience Managing And Motivating A Team Of Employees, Delegating Tasks, And Resolving Conflicts.
Retail Experience: Candidates Should Have Previous Experience Working In A Retail Environment, Preferably In A Leadership Role. This Will Help Them Understand The Unique Challenges Of Managing A Team In A Fast-Paced Retail Setting.
Excellent Communication Skills: A Retail Team Lead Must Be Able To Effectively Communicate With Both Employees And Customers. This Includes Giving Clear Instructions, Addressing Customer Concerns, And Providing Feedback To Team Members.
Organizational Skills: Party City Is A Busy And Dynamic Environment, So A Retail Team Lead Should Be Able To Prioritize Tasks, Manage Time Effectively, And Keep Track Of Inventory And Sales Goals.
Customer Service Focus: The Ultimate Goal Of Party City Is To Provide A Fun And Memorable Experience For Customers. A Retail Team Lead Should Have A Strong Customer Service Mindset And Be Able To Lead By Example In Creating A Positive And Welcoming Environment For Shoppers.
Inventory Management
Communication
Time Management
Product knowledge
Leadership
Conflict Resolution
customer service
Team Building
Cash Handling
Sales forecasting
Visual merchandising
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Team Lead in Tampa, FL, USA is $33,000-$55,000 per year. This may vary depending on the specific company, location, and level of experience. Some employers may also offer additional benefits such as bonuses and commission.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.
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