Retail Team Lead
Are you ready to take your leadership skills to the next level? As a Retail Team Lead at Party City, you will play a crucial role in creating a fun and festive atmosphere for our customers. We are looking for a motivated and enthusiastic individual to lead our retail team and ensure exceptional customer service. If you have a passion for party planning and enjoy working in a fast-paced environment, we want to hear from you! This position requires strong leadership skills, excellent communication, and a minimum of 1 year of retail experience. Join our team and help us make every celebration unforgettable!
- Lead and manage a team of retail associates to ensure a positive and energetic work environment.
- Train and develop team members on company policies and procedures, customer service, and product knowledge.
- Monitor and evaluate team performance, providing feedback and coaching to improve performance.
- Create and maintain a welcoming and festive atmosphere in the store to enhance the customer experience.
- Coordinate with store management to ensure adequate staffing and coverage during peak business hours.
- Handle customer inquiries and complaints, resolving issues in a timely and professional manner.
- Maintain accurate and organized inventory levels, restocking and replenishing as needed.
- Assist with visual merchandising and store layout to optimize sales and create an attractive shopping environment.
- Implement and enforce company policies and procedures to ensure a safe and secure work environment for both employees and customers.
- Stay updated on industry trends and product knowledge to provide excellent customer service and make informed recommendations to customers.
Strong Leadership Skills: A Retail Team Lead Must Have The Ability To Effectively Manage And Motivate A Team Of Employees To Achieve Sales Goals And Provide Exceptional Customer Service.
Prior Retail Experience: Previous Experience In A Retail Environment, Particularly In A Supervisory Or Management Role, Is Often Required For A Retail Team Lead Position. This Ensures That The Candidate Has A Deep Understanding Of Retail Operations And Customer Service.
Excellent Communication Skills: Communication Is Key In A Retail Setting, And A Retail Team Lead Must Have Excellent Verbal And Written Communication Skills To Effectively Communicate With Team Members, Customers, And Management.
Organizational Skills: As A Retail Team Lead, You Will Be Responsible For Overseeing The Organization And Maintenance Of The Store, Including Inventory Management And Visual Merchandising. Strong Organizational Skills Are Essential To Excel In This Role.
Availability And Flexibility: Retail Operations Often Require Working Evenings, Weekends, And Holidays. A Retail Team Lead Must Be Willing And Able To Work A Flexible Schedule To Accommodate The Needs Of The Business. Additionally, The Candidate Should Be Available To Work On Short Notice And Be Able To Handle Unexpected Situations Effectively.
Inventory Management
Communication
Time Management
Product knowledge
Leadership
customer service
Team Building
Visual merchandising
staff training
Organization
Problem-Solving
Sales Strategy
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Team Lead in Spokane Valley, WA, USA is between $15 - $18 per hour. However, this may vary depending on factors such as the size and type of retail store, the level of experience and skills of the individual, and the specific responsibilities and duties of the team lead role.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.
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