Are you looking for an opportunity to take your retail experience to the next level? Party City is looking for a Retail Team Lead to join our team and help drive our business forward. Our ideal candidate will have a passion for customer service, a commitment to excellence and the ability to lead, motivate and inspire team members.The successful candidate will possess a minimum of two years of retail experience, with one year in a supervisory or team lead role. They will have excellent communication and interpersonal skills, as well as the ability to assess situations and take appropriate action. Our Retail Team Lead should have a strong understanding of retail operations, merchandising and sales processes, and be able to effectively troubleshoot problems. The ability to think strategically, analyze data and make decisions is essential.If you are ready to take on the challenge of leading our team to success, we'd like to hear from you!
Responsibilities for this role include:
- Leading a team of retail personnel and ensuring they are meeting customer service and sales objectives.
- Managing day-to-day operations including scheduling, merchandising, and customer service.
- Developing and implementing strategies for increasing sales and improving customer service.
- Training and mentoring team members to ensure they are up-to-date on product knowledge and sales techniques.
- Monitoring and analyzing sales trends and customer feedback to make necessary changes and adjustments.
- Troubleshooting any customer service issues that arise.
- Ensuring the store is well-stocked with merchandise and adequately staffed.
- Establishing and maintaining good working relationships with other store personnel, vendors, and customers.
Basic Math Skills
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Knowledge Of Party City Products And Services
Ability To Motivate And Lead A Team
Ability To Multi-Task
Ability To Resolve Customer Complaints And Issues
Excellent Communication Skills (Verbal And Written)
Training
Communication
Sales
Inventory
Coaching
Scheduling
Leadership
customer service
Merchandising
Hiring
Organization
Problem-Solving
Delegation
Supervision
Motivating
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Retail Team Lead in Edgewater, NJ 07020, USA is between $30,000 and $40,000 per year. The salary range can vary depending on the employer, experience, qualifications, and location.
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Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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