Retail Team Lead

We are looking for an energetic and passionate Retail Team Lead to join the Party City family! As a Retail Team Lead, you will be responsible for leading and managing a team of sales associates to ensure that the store meets all customer service, operational, and sales objectives. This position requires excellent organizational and communication skills, a passion for customer service, and a desire to lead and develop a successful team. If you have a background in retail, customer service, or management and a commitment to excellence, we want to hear from you!

Responsibilities:

-Lead and manage a team of sales associates to ensure that the store meets all customer service, operational, and sales objectives -Provide leadership, guidance, and support to team members to help them reach their goals -Ensure that all customer service, operational, and sales objectives are met and exceeded -Set performance goals for the team and ensure that they are met -Implement and monitor effective sales strategies to reach sales goals -Provide training and development opportunities to team members to help them reach their full potential -Maintain a positive and professional work environment -Monitor and ensure compliance with all store policies and procedures -Maintain store appearance, cleanliness, and organization -Assist with the hiring, onboarding, and training of new staff members -Handle customer inquiries and complaints in a professional and courteous manner

According to JobzMall, the average salary range for a Retail Team Lead in Charlotte, NC, USA is between $31,000 and $41,000 a year. This range is based on salaries submitted by JobzMall users with relevant experience and job titles. It is important to note that the actual salary will vary based on factors such as education, experience, and industry.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.