Party City

Retail Key Holder

Party City

Chelmsford, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a fun-loving and energetic individual looking for a new adventure? Party City is seeking a Retail Key Holder to join our team and help us spread joy and excitement through our party supplies and costumes. As a key holder, you will play a crucial role in the success of our store by ensuring smooth operations and exceptional customer service. If you have a passion for retail, excellent communication skills, and a knack for leadership, we want to hear from you!

  1. Maintain a positive and enthusiastic attitude to create a fun and welcoming environment for customers and team members.
  2. Ensure the store is fully stocked, organized, and visually appealing to attract and retain customers.
  3. Assist in the hiring and training of new team members to ensure they are equipped with the necessary skills and knowledge to provide exceptional customer service.
  4. Supervise and delegate tasks to team members, ensuring efficient and effective operations.
  5. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  6. Monitor inventory levels and assist in placing orders to ensure adequate stock availability.
  7. Maintain accurate and detailed records of sales, transactions, and inventory.
  8. Follow and enforce company policies and procedures to maintain a safe and secure store environment for customers and employees.
  9. Collaborate with store management to implement strategies to increase sales and customer satisfaction.
  10. Act as a role model for team members by demonstrating excellent customer service, teamwork, and a strong work ethic.
Where is this job?
This job is located at Chelmsford, MA, USA
Job Qualifications
  • Previous Retail Experience: A Minimum Of 2-3 Years Of Experience In A Retail Environment, Preferably In A Supervisory Or Key Holder Role, Is Required For This Position.

  • Strong Leadership Skills: The Ability To Lead And Motivate A Team, As Well As Effectively Delegate Tasks And Resolve Conflicts, Is Essential For A Retail Key Holder.

  • Excellent Customer Service: A Strong Commitment To Providing Exceptional Customer Service And Creating A Positive Shopping Experience For Customers Is A Must For This Role.

  • Organizational Skills: A Retail Key Holder Must Be Highly Organized And Able To Manage Multiple Tasks And Priorities In A Fast-Paced Retail Environment.

  • Knowledge Of Party Supplies: Familiarity With Party Supplies And Seasonal Merchandise Is Preferred, As Well As The Ability To Make Creative And Strategic Decisions When It Comes To Product Displays And Promotions.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Inventory Control

  • customer service

  • Cash Handling

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Key Holder in Chelmsford, MA, USA is between $13-$18 per hour. This may vary depending on the specific company, location and level of experience of the individual.

Additional Information
Party City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2024
Apply BeforeSeptember 18th, 2025
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About Party City

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.

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