Retail Key Holder

Welcome to Party City, where every day is a celebration! We are looking for a Retail Key Holder to join our dynamic and fun-loving team. As a key holder, you will play a crucial role in ensuring the success of our store by providing exceptional customer service, maintaining store operations, and leading a team of enthusiastic party enthusiasts. Our ideal candidate is a passionate and motivated individual with previous retail experience, strong leadership skills, and a knack for creating unforgettable shopping experiences. If you have a love for parties and a desire to make each customer's experience special, we would love to have you on our team!

1. Provide exceptional customer service: Greet and assist customers with their party needs, answer questions, resolve issues, and ensure a positive shopping experience for all.
2. Maintain store operations: Open and close the store, manage cashiers and sales floor, monitor inventory levels, and ensure that all store policies and procedures are followed.
3. Lead a team: Train and guide team members, delegate tasks, and provide ongoing support and motivation to ensure a productive and cohesive work environment.
4. Ensure store presentation: Maintain a clean and organized store, including restocking shelves, setting up displays, and following visual merchandising guidelines.
5. Drive sales: Encourage add-on sales, suggestively sell products, and meet or exceed sales goals.
6. Maintain product knowledge: Stay up-to-date on current and upcoming merchandise, promotions, and services to better assist customers.
7. Handle customer inquiries and complaints: Address customer concerns and resolve issues in a timely and professional manner.
8. Handle cash and credit transactions: Accurately process payments, returns, and exchanges while following proper cash handling procedures.
9. Enforce store policies: Ensure that all team members adhere to company policies, procedures, and safety standards.
10. Collaborate with management: Communicate effectively with store management regarding customer feedback, sales trends, and store operations.
11. Assist with scheduling: Collaborate with management to schedule staff, taking into consideration store needs and employee availability.
12. Uphold party culture: Embody the spirit of Party City by creating a fun and welcoming atmosphere for customers and team members alike.

According to JobzMall, the average salary range for a Retail Key Holder in Albany, NY, USA is between $32,000 and $45,000 per year. This may vary depending on the specific employer, location, and level of experience of the individual.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.