Retail Key Holder

Welcome to Party City, where we believe that every day should be a celebration! We are currently seeking a dedicated and enthusiastic Retail Key Holder to join our team and help us create unforgettable experiences for our customers. As a key holder, you will not only play a crucial role in ensuring the smooth operation of our store, but also have the opportunity to showcase your leadership skills and passion for customer service. If you are a team player with excellent communication skills and a knack for organization, we want to hear from you! Keep reading to learn more about this exciting opportunity.

1. Greet and welcome customers as they enter the store, creating a positive and inviting atmosphere.
2. Provide exceptional customer service by actively engaging with customers, answering their questions, and assisting them in finding the products they need.
3. Serve as a role model for the store team by demonstrating a positive attitude, excellent communication skills, and a strong work ethic.
4. Train and coach new team members on store policies, procedures, and customer service standards.
5. Ensure the store is always well-stocked, organized, and visually appealing to create an enjoyable shopping experience for customers.
6. Monitor and maintain proper inventory levels, placing orders and restocking products as needed.
7. Process customer transactions accurately and efficiently, including handling cash and credit card transactions.
8. Act as a key holder, responsible for opening and closing the store, and ensuring all employees are following proper opening and closing procedures.
9. Delegate tasks and responsibilities to store team members, ensuring all duties are completed in a timely and efficient manner.
10. Handle customer inquiries, complaints, and returns in a professional and timely manner, striving to resolve any issues to the customer's satisfaction.
11. Uphold all store policies and procedures, including safety protocols, to ensure a safe and secure environment for customers and employees.
12. Maintain a thorough knowledge of all products and services offered by Party City, including new products and promotions, to effectively assist customers and drive sales.
13. Support the store manager in achieving sales goals and meeting operational targets.
14. Continuously seek ways to improve store operations and customer service, providing feedback and suggestions to the store manager.
15. Be a team player and collaborate with colleagues to create a positive and productive work environment.

According to JobzMall, the average salary range for a Retail Key Holder in Beaverton, OR, USA is between $15-$18 per hour. However, this can vary depending on the specific employer, experience level, and job responsibilities. Some key holders may also receive additional benefits such as bonuses, commission, and employee discounts.

Party City is an American publicly traded retail chain of party stores founded in 1986 by Steve Mandell in East Hanover, New Jersey. Based in Elmsford, New York, the company is the largest retailer of party goods in the United States, Canada and Mexico, operating over 900 company-owned and franchise outlets under the Party City, Halloween City, Toy City, and Factory Card & Party Outlet brands.