Panda Express

Senior Technical Support Trainer

Panda Express

Rosemead, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Panda Express, we strive to provide our customers with the best in-store experience possible. As such, we are looking for an experienced Senior Technical Support Trainer to join our team. The ideal candidate should possess excellent technical skills and a passion for teaching, as well as have the ability to work both independently and collaboratively with other team members. The Senior Technical Support Trainer should be able to work effectively in a fast-paced environment, provide technical assistance to both customers and employees, and develop and deliver training programs. The ideal candidate should have a minimum of 3-5 years of experience in technical support and training, and possess a bachelor's degree in a related field. Additionally, they should have excellent communication and problem-solving skills, be able to manage multiple projects simultaneously, and have an aptitude for learning new technologies. If you are interested in this position and possess the required qualifications, we would love to hear from you!

Where is this job?
This job is located at Rosemead, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Organizational And Communication Abilities

  • Proven Ability To Work With A Diverse Range Of People

  • Experience In Training Customer Service Personnel

  • Proficiency With Computers And Software Applications

  • Knowledge Of Panda Express Products And Services

  • Ability To Utilize Effective Problem-Solving Techniques

  • Aptitude For Imparting Technical Knowledge In An Understandable Manner

Required Skills
  • Documentation

  • Training

  • Networking

  • Troubleshooting

  • Network Security

  • Communication

  • Coaching

  • Technical Support

  • Mentoring

  • customer service

  • Presentation

  • Analysis

  • Problem-Solving

  • System Administration

  • Computer Literacy

Soft Skills
  • Communication

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Organizational skills

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Technical Support Trainer in Rosemead, CA, USA is $53,000 to $75,000 per year.

Additional Information
Panda Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2023
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
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About Panda Express

Panda Express is an American fast food restaurant chain that serves American Chinese cuisine. With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia.

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