
Helpdesk Representative
We're looking for an experienced, organized, and tech-savvy Helpdesk Representative at Panda Express to join our team and provide outstanding customer service to our customers. In this role, you'll ensure our customers are supported quickly, accurately, and with a personal touch. To be successful in this role, you must have excellent customer service skills, knowledge of helpdesk software and procedures, experience troubleshooting IT issues, and excellent communication skills. You should also be comfortable working with multiple customers simultaneously, and have the ability to remain calm under pressure. If you have a passion for customer service and IT support, we would love to hear from you!
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Strong Communication Skills
Ability To Multitask
Proficiency In Windows And Mac Os
Knowledge Of Basic Networking Principles And Protocols
Knowledge Of Troubleshooting Techniques
Ability To Think Quickly And Analyze The Problem
Documentation
Training
Networking
Troubleshooting
Communication
Technical Support
Attention to detail
Problem Solving
customer service
Organization
Patience
Multi-tasking
System Administration
Prioritization
Escalation
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Helpdesk Representative in Rosemead, CA, USA is between $31,000 and $50,000. This salary range is dependent on experience, qualifications, and the size and scope of the employer.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Panda Express is an American fast food restaurant chain that serves American Chinese cuisine. With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started