At Otis, we are looking for a Service Delivery Manager who is passionate about providing excellent customer service and making a difference in the lives of our customers. The ideal candidate will have the qualifications and experience necessary to oversee the delivery of services to our customers, ensuring efficient, reliable, and cost-effective deliveries.This role requires an individual with a service-oriented mindset and experience in delivering customer service within a corporate environment. The successful candidate will have solid knowledge of operations management, budgeting and forecasting, service level agreements, and customer relationship management. They will also be an excellent communicator and problem-solver, with a strong attention to detail and the ability to prioritize tasks. This is an excellent opportunity to join a fast-paced and growing organization and make a real impact.
Excellent Communication And Interpersonal Skills
Knowledge Of Customer Service Principles And Practices
Excellent Customer Service Skills
Exceptional Problem-Solving And Analytical Skills
Experience Managing And Developing Teams
Experience In The Service Delivery Field
Experience With Service Delivery Software Systems
Knowledge Of Process Improvement Techniques
Budgeting
Troubleshooting
Planning
Coaching
Scheduling
Documenting
organizing
Coordinating
Problem-Solving
Managing
Negotiating
Facilitating
Interacting
Reconciling
Systemizing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Critical thinking
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Service Delivery Manager in Brentford, UK is between £47,000 and £57,000. This range is based on the median salary of Service Delivery Managers in the area, which is £52,000 per year. The range can vary, however, depending on the experience and qualifications of the individual and the company they work for.
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The Otis Elevator Company is an American company that develops, manufactures and markets elevators, escalators, moving walkways, and related equipment.

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