Scheduling Coordinator, Patient Access Center
Are you a highly organized and detail-oriented individual with a passion for helping others? Orlando Health is seeking a dedicated Scheduling Coordinator to join our Patient Access Center team. In this role, you will be responsible for coordinating and managing patient appointments, ensuring efficient and accurate scheduling processes. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and the ability to thrive in a fast-paced environment. If you are ready to make a positive impact on the healthcare experience for our patients, we want to hear from you!
- Coordinate and manage patient appointments in an efficient and accurate manner.
- Communicate effectively with patients, healthcare providers, and other staff members to ensure smooth scheduling processes.
- Maintain a high level of organization and attention to detail to ensure accuracy in scheduling.
- Problem-solve any scheduling conflicts or issues that may arise.
- Thrive in a fast-paced environment and handle multiple tasks simultaneously.
- Collaborate with other team members to ensure the best possible healthcare experience for patients.
- Utilize various scheduling tools and systems to schedule and manage appointments.
- Maintain patient confidentiality and adhere to all HIPAA regulations.
- Continuously seek ways to improve and streamline scheduling processes for increased efficiency.
- Provide excellent customer service to patients and address any inquiries or concerns regarding appointments.
- Update and maintain patient records and appointment information accurately.
- Adhere to all organizational policies and procedures related to scheduling and patient access.
- Take on additional responsibilities and duties as needed to support the Patient Access Center team.
High School Diploma Or Equivalent: A Scheduling Coordinator At Orlando Health Must Have A Minimum Of A High School Diploma Or Ged. This Ensures That The Candidate Has A Basic Education And Can Comprehend And Follow Instructions.
Previous Experience In A Healthcare Setting: Candidates For This Position Should Have Prior Experience Working In A Healthcare Setting, Preferably In A Scheduling Or Patient Access Role. This Experience Will Help Them Understand The Complexities Of The Job And Ensure That They Can Handle The Demands Of The Role.
Strong Communication Skills: As A Scheduling Coordinator, The Candidate Will Be Responsible For Communicating With Patients, Healthcare Providers, And Other Staff Members. They Must Have Excellent Verbal And Written Communication Skills To Effectively Convey Information And Resolve Any Issues That May Arise.
Knowledge Of Scheduling Software: Orlando Health Uses Various Scheduling Software And Programs To Manage Patient Appointments. A Qualified Candidate Must Have Experience Working With These Types Of Systems And Be Able To Learn And Adapt To New Technology Quickly.
Attention To Detail: The Scheduling Coordinator Is Responsible For Managing A High Volume Of Patient Appointments, Insurance Information, And Other Important Details. It Is Crucial That The Candidate Has Strong Attention To Detail To Ensure Accuracy And Avoid Any Scheduling Errors Or Discrepancies.
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
customer service
Medical Terminology
Computer proficiency
Teamwork
Organization
Prioritization
Flex
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Scheduling Coordinator, Patient Access Center in Orlando, FL, USA is between $35,000 and $45,000 per year. This may vary depending on the specific job responsibilities, experience level, and employer.
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Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.
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