Scheduling Coordinator - Outpatient Cardiology
Are you a detail-oriented and organized individual with a passion for healthcare? Orlando Health is seeking a highly motivated Scheduling Coordinator to join our team in the Outpatient Cardiology department. In this role, you will be responsible for coordinating appointments and managing schedules for our patients, ensuring efficient and timely delivery of care. The ideal candidate will possess excellent communication and customer service skills, as well as a strong background in scheduling and administrative support. Join us in making a difference in the lives of our patients and become a part of our dynamic and compassionate team at Orlando Health.
- Coordinate appointments and manage schedules for patients in the Outpatient Cardiology department.
- Ensure efficient and timely delivery of healthcare services by closely monitoring and managing patient schedules.
- Communicate with patients, physicians, and other healthcare professionals to schedule and confirm appointments.
- Utilize scheduling software and systems to accurately input and maintain patient information and appointments.
- Provide exceptional customer service to patients, addressing any concerns and answering any questions related to scheduling.
- Collaborate with other members of the healthcare team to ensure coordinated and seamless care for patients.
- Monitor and maintain the department's schedule to maximize efficiency and optimize patient flow.
- Keep detailed and accurate records of patient appointments, cancellations, and rescheduling.
- Assist in the development and implementation of scheduling policies and procedures.
- Provide administrative support to the Outpatient Cardiology department, including but not limited to filing, data entry, and other tasks as needed.
- Stay updated on the latest scheduling protocols and procedures to ensure compliance with industry standards.
- Maintain confidentiality of patient information and adhere to HIPAA regulations.
- Act as a liaison between patients and the healthcare team, addressing any scheduling conflicts or issues that may arise.
- Participate in training and professional development opportunities to enhance scheduling and customer service skills.
- Contribute to a positive and collaborative work environment within the department and the organization as a whole.
Experience In Healthcare Scheduling: Candidates Should Have Prior Experience In Scheduling Appointments For Outpatient Cardiology Procedures Or Visits. This Includes Managing A High Volume Of Appointments, Coordinating With Multiple Providers And Departments, And Ensuring Timely And Accurate Scheduling.
Knowledge Of Cardiology Procedures And Terminology: A Strong Understanding Of Cardiology Procedures And Terminology Is Essential For A Scheduling Coordinator In This Role. This Includes Knowledge Of Common Tests And Treatments, As Well As The Ability To Accurately Communicate Information To Patients And Providers.
Exceptional Organizational And Time Management Skills: As A Scheduling Coordinator, The Ability To Multitask And Prioritize Is Crucial. Candidates Should Have A Proven Track Record Of Managing Complex Schedules And Deadlines, While Maintaining Attention To Detail And Accuracy.
Excellent Communication And Customer Service Skills: This Role Involves Frequent Communication With Patients, Providers, And Other Staff Members. Strong Communication Skills, Both Verbal And Written, Are Necessary To Effectively Schedule Appointments And Provide Exceptional Customer Service To Patients.
Proficiency In Scheduling Software And Electronic Medical Records: Orlando Health Likely Uses Specific Scheduling Software And Electronic Medical Records Systems, And Candidates Should Be Proficient In Using These Tools. Experience With These Systems Is Preferred, But Candidates Who Are Tech-Savvy And Can Quickly Learn New Software Will Also Be Considered.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
Teamwork
Organization
Problem-Solving
Prioritization
Flex
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduling Coordinator - Outpatient Cardiology in Orlando, FL, USA is $35,000 - $50,000 per year. This may vary depending on the specific employer, location, and level of experience. Additional factors that may affect salary include education, certifications, and performance bonuses.
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Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.
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