Scheduling and Registration Specialist
Welcome to Orlando Health, where we strive to provide exceptional healthcare services to our community. We are currently seeking a highly organized and detail-oriented individual to join our team as a Scheduling and Registration Specialist. In this role, you will be responsible for coordinating and managing patient appointments and registrations, ensuring accuracy and efficiency in our scheduling processes. The ideal candidate will possess strong communication skills, a customer-service mindset, and the ability to thrive in a fast-paced environment. A background in healthcare or related field, as well as experience with electronic medical records, is required. If you are passionate about making a positive impact on patients' lives and are looking for a dynamic and fulfilling career opportunity, we encourage you to apply for this position.
- Schedule and manage patient appointments, ensuring accuracy and efficiency in the process.
- Coordinate with healthcare providers and departments to ensure availability and proper allocation of resources.
- Manage patient registrations and ensure all necessary information is accurately entered into electronic medical records.
- Communicate with patients to confirm appointments and provide any necessary instructions or information.
- Assist with resolving any scheduling conflicts or issues that may arise.
- Maintain confidentiality and adhere to HIPAA regulations at all times.
- Provide exceptional customer service to patients and their families, addressing any questions or concerns in a timely and professional manner.
- Collaborate with other team members to ensure a seamless and positive patient experience.
- Stay up-to-date on all relevant policies, procedures, and regulations related to scheduling and registration.
- Maintain accurate records and documentation of all scheduling and registration activities.
- Identify areas for improvement in scheduling and registration processes and make recommendations for enhancements.
- Serve as a resource for patients, staff, and other stakeholders regarding scheduling and registration processes.
- Participate in ongoing training and development opportunities to stay current with industry best practices and advancements.
- Adhere to all organizational and departmental policies and procedures.
- Perform other related duties as assigned.
Strong Organizational Skills: A Successful Scheduling And Registration Specialist At Orlando Health Should Possess Excellent Organizational Skills To Efficiently Manage And Schedule Appointments For Patients. This Includes Keeping Track Of Multiple Schedules And Ensuring That All Appointments Are Properly Recorded And Communicated.
Knowledge Of Medical Terminology And Procedures: As The Primary Point Of Contact For Patients, A Scheduling And Registration Specialist Should Have A Good Understanding Of Medical Terminology And Procedures. This Will Enable Them To Accurately Schedule Appointments And Answer Any Questions Patients May Have About Their Upcoming Appointments.
Experience With Electronic Health Record Systems: Orlando Health Utilizes Electronic Health Record Systems To Manage Patient Information And Appointments. A Qualified Scheduling And Registration Specialist Should Have Prior Experience Working With These Systems Or Be Able To Quickly Learn And Adapt To New Technology.
Excellent Communication Skills: Effective Communication Is Crucial In This Role As The Scheduling And Registration Specialist Will Be Responsible For Interacting With Patients, Physicians, And Other Healthcare Professionals On A Daily Basis. Strong Written And Verbal Communication Skills Are Essential For Providing Accurate And Timely Information To All Parties Involved.
Attention To Detail: The Scheduling And Registration Specialist Must Pay Close Attention To Detail To Ensure That All Patient Information Is Accurately Entered Into The System And That Appointments Are Scheduled Correctly. Any Errors Could Result In Delays Or Disruptions In Patient Care, So A Keen Eye For Detail Is A Must For This Role.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
Organization
Problem-Solving
Flexibility
Prioritization
Adapt
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduling and Registration Specialist in Orlando, FL, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization. Some specialists may earn higher salaries in the range of $50,000 to $60,000 per year, while others may earn lower salaries in the range of $30,000 to $35,000 per year. It is important to research and compare salaries from different sources to get a more accurate understanding of the salary range for this position in Orlando.
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Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.
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