Referral Specialist

Welcome to Orlando Health, a leading healthcare organization dedicated to providing exceptional patient care and promoting wellness in our community. We are currently seeking a highly motivated and compassionate Referral Specialist to join our team. In this role, you will play a crucial role in connecting patients with the necessary resources and specialists to meet their healthcare needs. If you have a passion for helping others and possess strong organizational and communication skills, we encourage you to apply. Join us in making a difference in the lives of our patients and their families.

1. Act as the primary point of contact for patients seeking specialist care within the organization.
2. Build and maintain relationships with healthcare providers and specialists to facilitate effective and timely referrals.
3. Conduct thorough assessments of patient needs and determine appropriate referrals based on medical history and insurance coverage.
4. Collaborate with insurance companies to obtain necessary authorizations for referrals.
5. Communicate with patients to provide information and education about the referral process.
6. Schedule appointments and coordinate follow-up care for referred patients.
7. Maintain accurate and organized referral records and documentation.
8. Stay up-to-date on changes in insurance policies and procedures related to referrals.
9. Facilitate communication and coordination between patients, specialists, and primary care providers.
10. Ensure timely and efficient processing of referrals to minimize wait times for patients.
11. Comply with all HIPAA regulations and maintain patient confidentiality.
12. Provide exceptional customer service and address any patient concerns or questions related to referrals.
13. Participate in ongoing training and education to maintain knowledge of current referral processes and procedures.
14. Collaborate with other healthcare team members to improve and streamline the referral process.
15. Support the organization's mission and values in all interactions with patients, families, and colleagues.

According to JobzMall, the average salary range for a Referral Specialist in Orlando, FL, USA is between $35,000 and $45,000 per year. This may vary depending on factors such as experience, skills, and the specific company or organization the specialist is employed with.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.