Referral Coordinator

Are you a highly organized and detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment? If so, we have an exciting opportunity for you as a Referral Coordinator at Orlando Health!As a Referral Coordinator, you will play a crucial role in connecting patients with the specialized care they need. You will work closely with healthcare providers, insurance companies, and patients to facilitate the referral process and ensure timely and accurate coordination of appointments. Your exceptional communication skills and ability to multitask will be essential in this role.To be successful in this position, you must have a high school diploma or equivalent and at least 2 years of experience in a healthcare setting. Proficiency in electronic medical records and knowledge of insurance guidelines and referrals is also required. Above all, we are looking for a compassionate and dedicated individual who is committed to providing exceptional patient care.Join our dynamic team at Orlando Health and make a difference in the lives of our patients every day. Apply now and embark on a rewarding career as a Referral Coordinator!

1. Facilitate the referral process by communicating with healthcare providers, insurance companies, and patients to ensure timely and accurate coordination of appointments.
2. Utilize electronic medical records to accurately document and track referrals.
3. Verify insurance coverage and obtain necessary authorizations for referrals.
4. Maintain a thorough understanding of insurance guidelines and referral processes.
5. Monitor and track patient referrals to ensure they are processed in a timely manner.
6. Communicate with patients about their referrals, answer any questions they may have, and provide necessary information.
7. Collaborate with other departments and team members to ensure a seamless referral process.
8. Communicate any delays or issues with referrals to relevant parties and work to resolve them.
9. Maintain accurate and organized records of all referrals and related documentation.
10. Provide exceptional customer service to patients, healthcare providers, and insurance companies.
11. Attend training sessions and stay updated on changes in referral processes and insurance guidelines.
12. Maintain confidentiality of patient information.
13. Assist with other administrative tasks as needed.
14. Adhere to all healthcare regulations and company policies.
15. Demonstrate a compassionate and dedicated attitude towards patients and their families.

According to JobzMall, the average salary range for a Referral Coordinator in Clermont, FL, USA is between $40,000 and $55,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or organization the coordinator is working for. Some coordinators may also receive additional benefits such as healthcare and retirement plans.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.