Orlando Health

Practice Support Specialist

Orlando Health

Orlando, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about providing exceptional customer service and supporting the success of healthcare professionals? If so, Orlando Health is seeking a highly motivated Practice Support Specialist to join our team! As a Practice Support Specialist, you will play a crucial role in ensuring the smooth operation of our healthcare practices by assisting with administrative tasks, providing support to clinical staff, and delivering excellent customer service to our patients. We are looking for candidates with a strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced environment. If you are excited about making a positive impact in the healthcare industry, we encourage you to apply for this rewarding opportunity!

  1. Provide exceptional customer service to patients, healthcare professionals, and other stakeholders.
  2. Assist with administrative tasks such as scheduling appointments, organizing patient records, and managing billing processes.
  3. Support clinical staff by preparing exam rooms, restocking supplies, and assisting with patient care as needed.
  4. Maintain a high level of accuracy and attention to detail in all tasks.
  5. Communicate effectively with patients, colleagues, and superiors to ensure a smooth operation of the healthcare practice.
  6. Handle patient inquiries and concerns in a timely and professional manner.
  7. Stay up-to-date on industry regulations and best practices to ensure compliance and quality of service.
  8. Collaborate with team members to identify and implement process improvements.
  9. Maintain confidentiality of patient information and adhere to HIPAA regulations.
  10. Demonstrate a positive and professional attitude in all interactions with patients and colleagues.
  11. Strive to meet and exceed performance metrics and goals set by the organization.
  12. Adapt to a fast-paced and dynamic work environment while maintaining a high level of productivity.
  13. Continuously seek opportunities to learn and develop new skills to support the success of the healthcare practice.
  14. Represent the organization in a positive and professional manner at all times.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Minimum Of 2 Years Of Experience In A Healthcare Setting, Preferably In A Practice Support Role.

  • Strong Knowledge Of Medical Terminology And Procedures.

  • Proficiency In Computer Systems And Electronic Medical Records.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work Effectively With Patients, Physicians, And Other Healthcare Professionals.

  • Detail-Oriented And Able To Handle Multiple Tasks Efficiently In A Fast-Paced Environment.

Required Skills
  • Communication Skills

  • Data Entry

  • Time Management

  • Multitasking

  • Problem Solving

  • customer service

  • Medical Terminology

  • Administrative support

  • Patient Scheduling

  • Insurance Verification

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Practice Support Specialist in Orlando, FL, USA is between $35,000 and $55,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some Practice Support Specialists may also receive bonuses or additional compensation based on performance.

Additional Information
Orlando Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 8th, 2023
Apply BeforeJune 21st, 2025
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About Orlando Health

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.

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