Patient Access Manager - ORMC ED

Welcome to Orlando Health, a leader in healthcare services in Central Florida. We are currently seeking a highly motivated and experienced Patient Access Manager for our Emergency Department at Orlando Regional Medical Center. This is a fast-paced and dynamic role that requires a strong leader to oversee the patient access operations in our busy ED. If you are passionate about providing exceptional patient care and have a proven track record in managing a team, we want to hear from you! As a Patient Access Manager, you will play a crucial role in ensuring the smooth and efficient flow of patients through our ED, while also maintaining a high level of customer service. If you are looking for an exciting opportunity to make a difference in the lives of our patients and their families, and have the necessary qualifications and skills, we encourage you to apply today.

1. Oversee and manage the patient access operations in the Emergency Department at Orlando Regional Medical Center.
2. Ensure the smooth and efficient flow of patients through the ED, while maintaining a high level of customer service.
3. Lead and motivate a team of patient access representatives to provide exceptional patient care.
4. Develop and implement processes and procedures to improve the patient access experience.
5. Monitor and analyze key performance indicators to identify areas for improvement and implement necessary changes.
6. Collaborate with other departments to resolve any issues related to patient access.
7. Train and onboard new patient access representatives.
8. Manage and maintain patient records and ensure compliance with all relevant regulations.
9. Handle patient complaints and escalate any issues to the appropriate department.
10. Stay updated on industry trends and best practices in patient access and implement them as necessary.
11. Participate in performance evaluations and provide feedback and coaching to team members.
12. Collaborate with other managers to ensure a cohesive and efficient healthcare system.
13. Create and maintain a positive work environment that promotes teamwork and employee satisfaction.
14. Develop and manage department budgets and expenses.
15. Ensure compliance with all relevant healthcare laws and regulations.

According to JobzMall, the average salary range for a Patient Access Manager - ORMC ED in Orlando, FL, USA is $55,000-$80,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.