Hospital Support Specialist
Welcome to Orlando Health, where our mission is to improve the health and quality of life of the individuals and communities we serve. We are currently seeking a highly motivated and compassionate individual to join our team as a Hospital Support Specialist. In this role, you will play a vital part in providing support to our patients, their families, and our healthcare team. We are looking for someone who is dedicated to making a positive impact and has a strong desire to help others. If you are a team player with excellent communication skills and a passion for healthcare, we encourage you to apply for this exciting opportunity.
- Greet and welcome patients, their families, and visitors to Orlando Health with a friendly and professional demeanor.
- Provide exceptional customer service by addressing inquiries and concerns in a timely and compassionate manner.
- Assist patients with check-in and registration processes, ensuring all necessary paperwork and documentation is completed accurately.
- Collaborate with healthcare team members to ensure a smooth and efficient patient flow throughout the hospital.
- Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors.
- Communicate effectively with patients, families, and staff to provide necessary information and updates.
- Follow proper protocols and procedures when handling confidential patient information.
- Assist in coordinating patient appointments, transportation, and other necessary arrangements.
- Support patients' emotional and physical needs by providing comfort and assistance during their hospital stay.
- Collaborate with other hospital support specialists to ensure the overall satisfaction of patients and their families.
- Attend and participate in team meetings and trainings to stay up-to-date on hospital policies and procedures.
- Serve as a resource for patients and their families, providing information on hospital services and resources available.
- Adhere to patient safety protocols and report any concerns or incidents to the appropriate personnel.
- Contribute to a positive and collaborative work environment by being a team player and maintaining a positive attitude.
- Continuously strive to improve the patient experience by seeking feedback and implementing suggestions for improvement.
High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Equivalent Is Typically Required For A Hospital Support Specialist Position At Orlando Health. This Ensures That Candidates Possess Basic Educational Qualifications And Can Effectively Handle The Job Responsibilities.
Previous Healthcare Experience: Candidates With Previous Experience Working In A Healthcare Setting Will Be Preferred For The Hospital Support Specialist Position At Orlando Health. This Experience Could Include Working In A Hospital, Clinic, Or Other Healthcare Facility.
Knowledge Of Medical Terminology: Hospital Support Specialists Are Expected To Have A Strong Understanding Of Medical Terminology And Abbreviations. This Knowledge Is Essential For Accurately Handling Patient Records And Communicating With Healthcare Professionals.
Excellent Communication Skills: Strong Communication Skills, Both Verbal And Written, Are Essential For A Hospital Support Specialist. They Will Be Interacting With Patients, Healthcare Professionals, And Other Support Staff On A Daily Basis, So Effective Communication Is Crucial.
Ability To Multitask And Work In A Fast-Paced Environment: Hospital Support Specialists Must Be Able To Handle Multiple Tasks Simultaneously And Work In A Fast-Paced Environment. They Will Be Responsible For Managing Patient Records, Scheduling Appointments, And Assisting With Various Administrative Tasks, So The Ability To Prioritize And Work Efficiently Is Important.
Communication
Time Management
Multitasking
Interpersonal skills
Problem Solving
Organizational Skills
Medical Terminology
Patient care
Computer proficiency
Teamwork
Emergency Response
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Hospital Support Specialist in Orlando, FL, USA is between $33,000 and $50,000 per year. However, this may vary depending on the specific hospital, level of experience, and qualifications of the individual. Some hospitals may also offer additional benefits and compensation packages.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started