Financial Counselor

Welcome to Orlando Health, where we are committed to providing exceptional healthcare services to our patients and their families. We are currently seeking a highly motivated and experienced Financial Counselor to join our team. As a Financial Counselor, you will play a crucial role in helping patients navigate the complex world of healthcare finances. Your expertise and compassion will be essential in ensuring our patients receive the best possible care while also managing their financial obligations. We are looking for a candidate who is knowledgeable, empathetic, and dedicated to providing top-notch customer service. If you are passionate about helping others and have a strong background in finance, we encourage you to apply for this rewarding opportunity at Orlando Health.

1. Conduct financial screenings for patients to determine their eligibility for financial assistance programs.
2. Educate patients on their insurance coverage and financial responsibilities.
3. Assist patients in understanding and navigating their medical bills and billing processes.
4. Provide compassionate and empathetic support to patients and their families regarding financial concerns and questions.
5. Collaborate with other healthcare professionals to ensure accurate and timely billing and payment processes.
6. Utilize financial counseling software and systems to accurately document patient interactions and financial information.
7. Stay up-to-date on healthcare insurance policies and regulations to effectively advise patients on financial options.
8. Provide guidance to patients on payment plans and financial assistance options.
9. Work with insurance companies and other third-party payers to resolve billing and payment issues.
10. Maintain patient confidentiality and adhere to HIPAA regulations at all times.
11. Advocate for patients and their families to ensure they receive the best possible care while managing their financial obligations.
12. Continuously seek opportunities for process improvement and efficiency in financial counseling services.
13. Attend trainings and workshops to stay current on financial counseling best practices.
14. Collaborate with the billing department to ensure accurate and timely submission of patient claims.
15. Handle difficult or sensitive patient interactions with professionalism and empathy.
16. Maintain a positive and helpful attitude towards patients, families, and colleagues.
17. Communicate effectively with patients and their families regarding financial assistance options and any changes in their financial status.
18. Ensure accurate and timely completion of all financial counseling tasks and documentation.
19. Adhere to Orlando Health's policies and procedures at all times.
20. Provide exceptional customer service to patients and their families, representing the organization in a positive and professional manner.

According to JobzMall, the average salary range for a Financial Counselor in Sebastian, FL, USA is between $44,000 and $63,000 per year. This range may vary depending on factors such as experience, qualifications, and employer.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.