Financial Counselor II

Are you passionate about helping others achieve financial stability and well-being? Are you looking for a rewarding career where you can make a difference in people's lives? Look no further! Orlando Health is seeking a highly skilled and compassionate Financial Counselor II to join our team and guide our patients through their financial journey. This role requires a strong understanding of financial practices and excellent communication skills to provide personalized financial counseling to our diverse patient population. If you are a driven individual with a heart for serving others, we encourage you to apply for this exciting opportunity.

1. Provide personalized financial counseling to patients to help them understand their financial obligations and options.
2. Assess patients' financial situations and develop individualized financial plans to help them achieve stability and well-being.
3. Educate patients on insurance coverage, payment options, and financial assistance programs available to them.
4. Collaborate with healthcare team members to ensure patients receive appropriate care and financial support.
5. Maintain accurate and detailed financial records for patients, including payment plans and financial assistance applications.
6. Stay up-to-date on insurance policies, reimbursement guidelines, and financial assistance programs to provide the most accurate and relevant information to patients.
7. Provide excellent customer service and act as a liaison between patients and insurance companies to resolve any billing or coverage issues.
8. Assist patients with completing financial assistance applications and follow up to ensure timely processing and approval.
9. Communicate effectively with patients of diverse backgrounds and provide culturally sensitive financial counseling.
10. Adhere to all privacy and confidentiality policies and procedures when handling patient financial information.
11. Collaborate with the billing and collections team to ensure accurate and timely billing and collections for patient accounts.
12. Participate in training and professional development opportunities to stay current on financial counseling best practices and regulations.
13. Maintain a positive and professional attitude while working with patients and colleagues.
14. Continuously seek ways to improve the financial counseling process and provide feedback to management for process improvement.
15. Adhere to all Orlando Health policies and procedures, as well as regulatory and compliance requirements.

According to JobzMall, the average salary range for a Financial Counselor II in Birmingham, AL, USA is between $55,000 to $75,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the individual works for.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.