Financial Counselor I

Are you a compassionate and detail-oriented individual with a passion for helping others achieve financial stability? Orlando Health is seeking a Financial Counselor I to join our team and provide invaluable support to our patients and their families. In this role, you will have the opportunity to use your expertise in financial counseling to assist individuals in navigating the complexities of healthcare billing and insurance. If you possess strong communication skills, a strong understanding of financial processes, and a desire to make a positive impact in people's lives, we encourage you to apply for this rewarding position. Join us in our mission to provide exceptional care and financial guidance to those in need.

1. Conduct financial counseling sessions with patients and their families to discuss healthcare costs and payment options.
2. Assist patients in understanding their insurance coverage and benefits, including eligibility and deductibles.
3. Educate patients on financial assistance programs and resources available to them.
4. Work closely with insurance companies to verify coverage and facilitate claims processing.
5. Maintain accurate and detailed records of patient financial information and counseling sessions.
6. Collaborate with other healthcare team members to ensure a coordinated approach to financial counseling.
7. Provide excellent customer service and address any concerns or questions from patients regarding their financial situation.
8. Stay up-to-date on healthcare industry trends and changes in insurance and billing processes.
9. Adhere to all privacy and confidentiality policies and regulations.
10. Participate in training and development opportunities to enhance financial counseling skills.
11. Meet departmental performance goals and contribute to the overall financial stability of the organization.
12. Continuously seek opportunities for process improvement and efficiency in financial counseling services.
13. Communicate effectively with patients, families, and healthcare providers to ensure a positive and supportive experience.
14. Maintain a compassionate and empathetic approach when working with patients who may be experiencing financial stress.
15. Foster a team-oriented and collaborative work environment to promote the overall mission and values of the organization.

According to JobzMall, the average salary range for a Financial Counselor I in Orlando, FL, USA is between $45,000 and $60,000 per year. This may vary depending on factors such as level of experience, education, and specific job responsibilities.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.