
Financial Counselor
At Orlando Health, we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a skilled and compassionate Financial Counselor to join our team and help patients navigate the complex world of healthcare finance. As a Financial Counselor, you will play a crucial role in ensuring that our patients receive the financial assistance and guidance they need to access the care they deserve. We are looking for someone with a strong understanding of healthcare financial processes, excellent communication skills, and a passion for helping others. Join us in making a difference in the lives of our patients and become a part of the Orlando Health family.
- Provide compassionate and knowledgeable financial counseling services to patients.
- Educate patients on their healthcare financial options and assist them in making informed decisions.
- Evaluate patients' financial needs and determine eligibility for financial assistance programs.
- Work closely with insurance companies to verify coverage and benefits for patients.
- Collaborate with healthcare providers to ensure accurate and timely billing and payment processing.
- Develop and maintain relationships with external agencies and organizations to assist patients with financial resources.
- Keep up-to-date on changes and updates in healthcare finance policies and procedures.
- Maintain accurate and confidential patient financial records.
- Communicate with patients and their families in a clear and empathetic manner.
- Advocate for patients' financial needs and assist in resolving any billing disputes.
- Collaborate with other members of the healthcare team to ensure a seamless patient experience.
- Adhere to all ethical and legal standards pertaining to patient financial information.
- Participate in department meetings and trainings to continuously improve financial counseling services.
- Uphold Orlando Health's mission and values in all interactions with patients and colleagues.
- Contribute to a positive and supportive work environment.
Minimum Of 3-5 Years Of Experience In Financial Counseling Or Related Field.
Excellent Communication And Interpersonal Skills.
Bachelor's Degree In Finance, Accounting, Or Related Field.
Strong Understanding Of Medical Coding And Billing Practices.
Knowledge Of Financial Assistance Programs And Ability To Assist Patients With Financial Planning And Budgeting.
Budgeting
Risk Management
Financial Planning
Cash flow analysis
Retirement planning
Estate Planning
Tax Planning
Investment Strategies
Debt Management
Insurance Knowledge
Savings
Credit Counseling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Financial Counselor in Melbourne, FL, USA is between $38,000 and $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for. Additionally, bonuses and other benefits may also be included in the overall compensation package for this role.
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Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.

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