Orlando Health

Financial Counselor

Orlando Health

Melbourne, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Orlando Health, we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a skilled and compassionate Financial Counselor to join our team and help patients navigate the complex world of healthcare finance. As a Financial Counselor, you will play a crucial role in ensuring that our patients receive the financial assistance and guidance they need to access the care they deserve. We are looking for someone with a strong understanding of healthcare financial processes, excellent communication skills, and a passion for helping others. Join us in making a difference in the lives of our patients and become a part of the Orlando Health family.

  1. Provide compassionate and knowledgeable financial counseling services to patients.
  2. Educate patients on their healthcare financial options and assist them in making informed decisions.
  3. Evaluate patients' financial needs and determine eligibility for financial assistance programs.
  4. Work closely with insurance companies to verify coverage and benefits for patients.
  5. Collaborate with healthcare providers to ensure accurate and timely billing and payment processing.
  6. Develop and maintain relationships with external agencies and organizations to assist patients with financial resources.
  7. Keep up-to-date on changes and updates in healthcare finance policies and procedures.
  8. Maintain accurate and confidential patient financial records.
  9. Communicate with patients and their families in a clear and empathetic manner.
  10. Advocate for patients' financial needs and assist in resolving any billing disputes.
  11. Collaborate with other members of the healthcare team to ensure a seamless patient experience.
  12. Adhere to all ethical and legal standards pertaining to patient financial information.
  13. Participate in department meetings and trainings to continuously improve financial counseling services.
  14. Uphold Orlando Health's mission and values in all interactions with patients and colleagues.
  15. Contribute to a positive and supportive work environment.
Where is this job?
This job is located at Melbourne, FL, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In Financial Counseling Or Related Field.

  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Finance, Accounting, Or Related Field.

  • Strong Understanding Of Medical Coding And Billing Practices.

  • Knowledge Of Financial Assistance Programs And Ability To Assist Patients With Financial Planning And Budgeting.

Required Skills
  • Budgeting

  • Risk Management

  • Financial Planning

  • Cash flow analysis

  • Retirement planning

  • Estate Planning

  • Tax Planning

  • Investment Strategies

  • Debt Management

  • Insurance Knowledge

  • Savings

  • Credit Counseling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Financial Counselor in Melbourne, FL, USA is between $38,000 and $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for. Additionally, bonuses and other benefits may also be included in the overall compensation package for this role.

Additional Information
Orlando Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Orlando Health

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.

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