Financial Counselor

Are you passionate about helping individuals navigate their financial health? Do you thrive in a fast-paced, dynamic environment? Look no further - Orlando Health is seeking a dedicated and experienced Financial Counselor to join our team. As a leading healthcare organization, we are committed to providing exceptional care and support to our patients and their families. In this role, you will play a vital role in ensuring our patients are equipped with the necessary resources and knowledge to manage their medical expenses. We are looking for a detail-oriented and empathetic individual who is knowledgeable in financial counseling and has a strong understanding of insurance and billing processes. If you are ready to make a difference in the lives of others and join a top-notch healthcare team, we encourage you to apply for this rewarding opportunity.

1. Conduct financial counseling sessions with patients and their families to provide guidance and support in managing medical expenses.
2. Evaluate patients' financial situations and develop individualized payment plans and strategies.
3. Educate patients on insurance coverage and billing processes, including eligibility, deductibles, and co-payments.
4. Work closely with insurance companies to ensure accurate and timely processing of claims.
5. Collaborate with other members of the healthcare team to ensure seamless coordination of patient care and financial counseling services.
6. Maintain accurate and detailed records of financial counseling sessions and patient payment plans.
7. Monitor and follow up on outstanding patient balances and provide assistance in resolving billing disputes.
8. Stay updated on changes in healthcare policies and regulations to ensure compliance and provide accurate information to patients.
9. Communicate with patients in a compassionate and empathetic manner, addressing their concerns and providing reassurance.
10. Assist with financial assistance and charity care applications for eligible patients.
11. Provide exceptional customer service to patients, their families, and other stakeholders.
12. Attend trainings and workshops to enhance knowledge and skills in financial counseling and healthcare billing processes.
13. Collaborate with other financial counselors and team members to identify areas for improvement and implement effective solutions.
14. Adhere to patient confidentiality and privacy policies.
15. Represent Orlando Health in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Financial Counselor in Orlando, FL, USA is between $35,000 and $60,000 per year. This range can vary depending on factors such as the specific company, level of experience, and education level of the individual. Salaries may also include bonuses and commission.

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.