Orlando Health

Care Management Technician

Orlando Health

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a compassionate and organized individual looking to make a difference in the healthcare industry? Orlando Health is seeking a skilled Care Management Technician to join our team. As a Care Management Technician, you will play a crucial role in providing support to our care management team in delivering quality patient care. If you have a strong attention to detail, excellent communication skills, and a passion for helping others, we encourage you to apply. Join us in our mission to improve the health and well-being of our community.

  1. Provide administrative support to the care management team by maintaining accurate and up-to-date patient records and documentation.
  2. Assist in coordinating patient care by communicating with healthcare professionals, patients, and their families to ensure continuity of care.
  3. Collaborate with the care management team to identify and address patient needs, concerns, and goals.
  4. Help facilitate patient access to necessary resources and services, such as appointments, transportation, and financial assistance.
  5. Utilize strong organizational skills to manage multiple tasks and prioritize responsibilities effectively.
  6. Maintain strict adherence to patient confidentiality and HIPAA regulations.
  7. Communicate effectively with team members and other healthcare professionals to ensure coordinated and efficient delivery of patient care.
  8. Monitor and track patient progress and outcomes, and report any concerns or changes to the care management team.
  9. Participate in training and educational opportunities to stay updated on healthcare industry standards and regulations.
  10. Demonstrate empathy and compassion towards patients and their families, providing emotional support and assistance as needed.
  11. Contribute to the overall mission of improving the health and well-being of the community through dedication to high-quality patient care.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Care Management Technician At Orlando Health Must Have A High School Diploma Or Equivalent Degree To Demonstrate A Fundamental Level Of Education And Knowledge.

  • Previous Healthcare Experience: Prior Experience Working In A Healthcare Setting, Such As A Hospital Or Clinic, Is Often Required For A Care Management Technician Position. This Experience Can Include Direct Patient Care, Medical Office Support, Or Other Related Roles.

  • Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Essential For A Care Management Technician To Accurately Communicate With Healthcare Professionals And Understand Patient Records And Documentation.

  • Computer Skills: As A Care Management Technician, You Will Be Responsible For Utilizing Electronic Medical Records And Other Computer Systems To Input And Retrieve Patient Information. Proficiency In Basic Computer Skills Is Necessary For This Role.

  • Communication And Interpersonal Skills: Care Management Technicians Must Possess Excellent Communication And Interpersonal Skills To Effectively Interact With Patients, Families, And Healthcare Professionals. This Includes The Ability To Empathize With Patients And Handle Sensitive Information With Confidentiality And Professionalism.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Problem Solving

  • Medical Terminology

  • Case management

  • Teamwork

  • Electronic Medical Records

  • Empathy

  • Patient assessment

  • Care Coordination

  • Cultural

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Care Management Technician in Orlando, FL, USA is between $30,000 and $45,000 per year. This can vary depending on the specific job duties and responsibilities, as well as the experience and qualifications of the individual. Some factors that can impact the salary range for this position include the size and type of healthcare organization, the level of education and certifications, and the demand for these professionals in the local job market.

Additional Information
Orlando Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2025
Apply BeforeAugust 19th, 2025
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About Orlando Health

Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.

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