Welcome to Orlando Health, where we are dedicated to providing exceptional healthcare to our community. We are currently seeking a skilled and organized Ancillary Scheduler to join our team. In this role, you will play a critical role in coordinating and scheduling ancillary procedures and appointments for our patients. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment. If you are passionate about delivering high-quality patient care and possess the necessary qualifications, we would love to hear from you.
- Coordinate and schedule ancillary procedures and appointments for patients.
- Ensure accurate and timely scheduling to optimize patient flow and minimize wait times.
- Communicate effectively with patients, medical staff, and other team members to ensure a smooth scheduling process.
- Maintain up-to-date knowledge of department procedures and protocols to properly schedule appointments.
- Utilize scheduling software and systems to accurately schedule appointments and maintain patient records.
- Follow HIPAA guidelines and maintain patient confidentiality at all times.
- Monitor and manage scheduling conflicts or issues to ensure efficient and effective scheduling.
- Collaborate with other departments to ensure coordination of ancillary services.
- Maintain a high level of accuracy and attention to detail when scheduling appointments.
- Provide excellent customer service to patients and their families by addressing any questions or concerns related to scheduling.
- Participate in ongoing training and development to stay up-to-date on scheduling procedures and protocols.
- Adhere to all organizational policies and procedures to maintain a safe and professional work environment.
- Collaborate with billing and insurance teams to ensure accurate billing and payment for procedures.
- Monitor and report on scheduling metrics and make recommendations for process improvements.
- Maintain a positive and professional attitude while working in a fast-paced environment.
Previous Scheduling Experience: The Ideal Candidate For An Ancillary Scheduler Job At Orlando Health Should Have Previous Experience In Scheduling Appointments, Procedures, Or Other Medical Services. This Will Ensure That They Are Familiar With Scheduling Systems And Processes, And Can Quickly Adapt To The Specific Procedures At Orlando Health.
Knowledge Of Medical Terminology: As An Ancillary Scheduler, The Candidate Will Be Responsible For Scheduling Appointments For Various Ancillary Services Such As Radiology, Laboratory, And Physical Therapy. Therefore, A Strong Understanding Of Medical Terminology Is Essential To Accurately Schedule And Communicate Appointment Information To Patients And Providers.
Excellent Communication Skills: The Ancillary Scheduler Will Be The Primary Point Of Contact For Patients, Providers, And Other Healthcare Staff When It Comes To Scheduling Appointments. Therefore, Strong Written And Verbal Communication Skills Are Essential For This Role To Ensure Clear And Effective Communication With All Parties Involved.
Attention To Detail: Scheduling Appointments Requires Attention To Detail To Ensure Accuracy And Avoid Errors. The Ideal Candidate Should Possess Strong Organizational Skills And The Ability To Multitask In A Fast-Paced Environment To Keep Track Of Multiple Schedules And Appointments.
Customer Service Skills: Orlando Health Prides Itself On Providing Exceptional Patient Care, And As An Ancillary Scheduler, The Candidate Will Play A Crucial Role In Ensuring A Positive Patient Experience. Therefore, Strong Customer Service Skills, Including Empathy, Patience, And Professionalism, Are Essential For This Role.
Data Entry
Communication
Time Management
Scheduling
Multitasking
Attention to detail
Organizational Skills
customer service
Teamwork
Problem-Solving
Prioritization
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Ancillary Scheduler in Orlando, FL, USA is $32,000 - $45,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and company.
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Orlando Health is a private, not-for-profit network of community and specialty hospitals based in Orlando, Florida. Orlando Health has award-winning hospitals, clinics and over 2000 physicians throughout Central Florida.
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