Optum

Patient Support Center Representative

Optum

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Optum is seeking a passionate and customer-oriented Patient Support Center Representative to join our growing team. As a Patient Support Center Representative, you will provide exceptional customer service and support to our patients, while developing key skills and gaining experience in the healthcare industry.The right candidate will possess excellent communication skills, a customer-focused attitude, and a commitment to providing the highest level of service. In addition, successful candidates must have:• At least 1 year of experience in customer service (preferably in healthcare)• A high school diploma or equivalent• A strong attention to detail• The ability to multi-task and work in a fast-paced environmentIf you are passionate about customer service and interested in joining a team of dedicated professionals in the healthcare industry, then this is the perfect opportunity for you!

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Ability To Work Independently

  • Excellent Communication Skills

  • Excellent Problem-Solving Skills

  • Strong Customer Service Orientation

  • Ability To Multi-Task And Prioritize Tasks

  • Experience In Healthcare Customer Service

  • Excellent Computer Skills

  • And Experience In Patient Data Entry

Required Skills
  • Documentation

  • Communication

  • Accountability

  • Negotiation

  • Compassion

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • Time-Management

  • Accuracy

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Patient Support Center Representative in Phoenix, AZ, USA is $27,000 to $37,000 annually. This range varies depending on experience, education, and the size of the organization.

Additional Information
Optum is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2023
Apply BeforeJune 21st, 2025
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About Optum

Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality of life while containing healthcare costs. Our strength is in our steadfast commitment to our guiding principle of coordinated care. Our physicians strive daily to bring the benefits of coordinated care to more than 600,000 managed care patients in California, who represent the diversity of cultures, socioeconomic groups, ages, and health statuses in the communities we serve.

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