Optum

Associate Collections Representative

Optum

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Optum, we are looking for an Associate Collections Representative to join our team of talented professionals. In this role, you will be responsible for handling collection activities for Optum, ensuring that all collection activities are handled in a timely and professional manner.To be successful in this role, you should have strong problem-solving and communication skills, excellent customer service experience and knowledge of collection regulations and laws. You should also be organized and have the ability to multi-task.We are seeking someone who is driven and motivated to ensure timely collection activities and improve the overall customer experience. The ideal candidate should be a team player with a pleasant and professional demeanor. If you have the right attitude and qualifications, we’d love to hear from you!

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Ability To Work Independently

  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Strong Communication Skills

  • Ability To Multitask

  • Basic Computer Skills

  • Strong Organizational Skills

  • Ability To Handle Difficult Conversations

Required Skills
  • Communication

  • Negotiation

  • Researching

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Multi-tasking

  • Interpersonal

  • Analyzing

  • Attention-To-Detail

  • Time-Management

  • Conflict-Resolution

  • Accuracy

  • Persuasion

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Collections Representative in Phoenix, AZ, USA is $31,722 - $41,907. This range does not include any bonus potential or additional benefits such as health insurance, vacation time, etc.

Additional Information
Optum is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2023
Apply BeforeMay 22nd, 2025
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About Optum

Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality of life while containing healthcare costs. Our strength is in our steadfast commitment to our guiding principle of coordinated care. Our physicians strive daily to bring the benefits of coordinated care to more than 600,000 managed care patients in California, who represent the diversity of cultures, socioeconomic groups, ages, and health statuses in the communities we serve.

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